Associated Bank · 1 week ago
Teller Supervisor
Associated Bank is committed to fostering an inclusive culture and is seeking a Teller Supervisor to lead a team dedicated to exceptional customer service and efficient branch operations. The role involves coaching tellers, enhancing customer relationships, and promoting financial solutions while ensuring compliance with banking policies and procedures.
BankingFinancial ServicesWealth Management
Responsibilities
Lead and supervise teller staff to ensure efficient, customer-focused service
Perform and oversee customer banking transactions while resolving service inquiries
Coach and motivate tellers to identify customer needs and refer appropriate financial solutions
Ensure compliance with banking policies, procedures, and regulatory guidelines
Conduct regular cash counts and maintain operational accuracy of teller drawers and cash vault
Train, develop, and mentor team members on operational and service standards
Partner with the Branch Manager to maintain branch operational integrity and assist in their absence
Promote digital banking tools and customer channels to enhance the customer experience
Qualification
Required
High school diploma or equivalent
2+ years of customer service experience in a retail or banking environment
Preferred
Previous leadership or supervisory experience in a financial or retail setting
Experience with cash handling and sales referral processes
Benefits
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
Personal banking, loan, investment and insurance benefits.
Company
Associated Bank
Associated Bank offers deposit and loan products.
Funding
Current Stage
Public CompanyTotal Funding
$300M2024-11-14Post Ipo Equity· $300M
1978-01-13IPO
Recent News
2025-12-05
2025-12-03
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