Teller Supervisor jobs in United States
cer-icon
Apply on Employer Site
company-logo

Associated Bank · 1 week ago

Teller Supervisor

Associated Bank is committed to fostering an inclusive culture and is seeking a Teller Supervisor to lead a team dedicated to exceptional customer service and efficient branch operations. The role involves coaching tellers, enhancing customer relationships, and promoting financial solutions while ensuring compliance with banking policies and procedures.

BankingFinancial ServicesWealth Management
badNo H1Bnote

Responsibilities

Lead and supervise teller staff to ensure efficient, customer-focused service
Perform and oversee customer banking transactions while resolving service inquiries
Coach and motivate tellers to identify customer needs and refer appropriate financial solutions
Ensure compliance with banking policies, procedures, and regulatory guidelines
Conduct regular cash counts and maintain operational accuracy of teller drawers and cash vault
Train, develop, and mentor team members on operational and service standards
Partner with the Branch Manager to maintain branch operational integrity and assist in their absence
Promote digital banking tools and customer channels to enhance the customer experience

Qualification

Customer serviceLeadership experienceCash handlingSales referral processesCoaching skillsTeam developmentOperational compliance

Required

High school diploma or equivalent
2+ years of customer service experience in a retail or banking environment

Preferred

Previous leadership or supervisory experience in a financial or retail setting
Experience with cash handling and sales referral processes

Benefits

Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
Personal banking, loan, investment and insurance benefits.

Company

Associated Bank

company-logo
Associated Bank offers deposit and loan products.

Funding

Current Stage
Public Company
Total Funding
$300M
2024-11-14Post Ipo Equity· $300M
1978-01-13IPO

Leadership Team

leader-logo
Andy Harmening
President and CEO
linkedin
P
Philip B. Flynn
President, Director & CEO
Company data provided by crunchbase