Apply on Employer Site

The Bank of Missouri · 3 weeks ago

Customer Relationship Specialist

St Robert, MO

Full-time

Onsite

Entry, Mid Level

2+ years exp

The Bank of Missouri is a community-focused financial institution with over 130 years of service. They are seeking a Customer Relationship Specialist who will play a vital role in enhancing customer experience by assisting with financial transactions and building strong relationships to identify suitable banking solutions.

Financial Services

Growth Opportunities

Responsibilities

Understand and protect all customer information, while adhering to all customer confidentiality procedures

Cultivate and strengthen and maintain relationships with our customers

Act as a financial partner by servicing the customers needs, understanding how they bank, and recognizing opportunities

Maintain a thorough knowledge and understanding of the products and services we have to offer

Perform a wide range of services including deposit account opening, servicing and maintenance accounts, account closings, and daily customer transactions to ensure that applicable regulations, disclosures, policies and procedures are followed

Perform Business Development functions to help originate new business

Foster teamwork and collaboration to build relationships with team members and other departments

Positive, professional and proactive in everyday interactions (with co-workers and customers)

Take the initiative to learn and grow professionally

Complete required training in a timely manner

Qualification

Customer serviceCash handlingFinancial transactionsBusiness DevelopmentProactive communicationWillingness to learnTeamwork

Required

High school diploma or general education degree (GED); two to three years bank related experience and/or training; or equivalent combination of education and experience

Must be eager and willing to learn