Samaritan's Purse · 2 days ago
Product Technical Lead (Email Service Platform)
Boone, NC
Full-time
Onsite
Senior Level
7+ years expSamaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. They are seeking a Product Technical Lead to shape the technical architecture and implementation strategy for a new enterprise-scale Email Service Provider, leading a team of developers to deliver a secure and reliable platform for high-volume email delivery.
Non Profit
Responsibilities
Maintain a personal, active relationship with Jesus Christ and serve as a consistent witness to your faith
Design, build, and maintain the ESP platforms technical architecture, ensuring scalability, security and deliverability
Guide strategies for sender reputation management, bounce handling, unsubscribe/complaint processing, and deliverability monitoring
Partner closely with the Product Owner to translate user needs into technical plans and engage in trade-off discussions to deliver maximum value
Drive adoption of engineering best practices: automated testing, CI/CD, secure coding and performance monitoring
Invest in the growth and development of your team by mentoring, guiding developers and senior developers, fostering a supportive, collaborative culture where people thrive and perform at their best
Contribute hands-on to the code: build complex and foundational components, prototype solutions and help remove technical roadblocks. Implement patterns in the codebase that improve product quality and developer efficiency
Collaborate with other Product Technical Leads and the Assistant Director of Product Development to establish shared technical standards, tools, and engineering practices
Oversee the integrity and quality of deliverables: ensure code aligns with architecture, performance expectations, manage technical debt and uphold reliable deployment and support processes. Lead retrospectives; monitor engineering metrics; use data to drive continuous process and operational improvements
All other duties as assigned
Qualification
Required
Bachelors degree in Computer Science, Business, or related field (or equivalent experience)
Minimum of 7 years of relevant work experience in software engineering
Proven leadership/mentorship responsibilities
Experience building large software products
Extensive knowledge of modern software architecture principles: microservices, API design, cloud infrastructure, and scalable systems
Strong full-stack development experience including front-end, back-end, database technologies
Proficiency in backend development with experience in high-throughput, fault-tolerant systems
Strong leadership skills with experience guiding and developing engineering teams
Comfortable working in agile, product-centered environments
12 credit hours of college-level Biblical Studies (required)
Fluency in English (required)
Preferred
Desired experience building or supporting an Email Service Provider (ESP) or enterprise-grade email delivery system
Desired deep understanding of SMTP, MTAs, DNS, SPF, DKIM, DMARC, CAN-SPAM, GDPR, blocklist management, bounce handling, and feedback loops
Desired deep understanding of email deliverability and reputation management
Desired hands-on experience with event-driven or streaming technologies (e.g., Kafka, RabbitMQ) for large-scale processing
Working knowledge of DevOps/tooling: containerization (Docker, Kubernetes), infrastructure as code, and deployment automation
Experience contributing technically to core components
Benefits
Medical, prescription, dental & vision insurance
Flexible Spending Account (FSA)
Long-term and Short-term disability insurance
Paid Family Medical Leave
Term Life Insurance
401(k) retirement savings plan
10 paid holidays
12 vacation/personal days
10 sick days
Company
Samaritan's Purse
Samaritan's Purse is a non-denominational evangelical christian international relief organization.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Aaron Hall
Strategist and Manager of Strategic Partnerships
Alyssa Martin
Partnerships and Promotions Coordinator
Recent News
Company data provided by crunchbase