Apply on Employer Site

Summit Credit Union · 3 weeks ago

Digital Member Relationship Specialist 1

Cottage Grove, WI

Full-time

Hybrid

New Grad, Entry Level

Summit Credit Union is looking for a Digital Member Relationship Specialist to join their dynamic Digital Service team. The role involves connecting with members through digital channels, promoting Credit Union products, and building long-term relationships to enhance members' financial situations.

BankingFinancial ServicesPersonal Finance

Responsibilities

Connect with members and potential members through digital channels, providing prompt, courteous, and thorough assistance

Promote Credit Union products and solutions to strengthen members’ financial situations

Build long-term relationships and create exceptional member experiences

Collaborate with your team to achieve service and sales goals

Refer members to other departments as needed, ensuring a seamless experience

Stay up-to-date with self-service tools and digital solutions

Qualification

Customer serviceIndependent JudgmentBasic mathMicrosoft OfficeDetail OrientedWritten communicationInterpersonal communicationProblem-solvingAdaptability