Invitation Homes · 14 hours ago
Portfolio Director
Invitation Homes is a leading property management company specializing in single-family homes. The Portfolio Director will oversee property management operations, ensuring compliance with company policies and maintaining positive resident relations while maximizing net operating income.
Home ServicesService IndustrySocial Impact
Responsibilities
Manage a portfolio of single-family residential homes in accordance with company objectives and metrics. Responsible for maximizing net operating income per asset and portfolio
Oversee daily property portfolio operations which may include, rent collection, administrative responsibilities, renewals, and accounts payables
Responsible for maintaining occupancy levels, ensuring positive resident relations and complying with all reporting requirements
Manage resident and property related issues as they arise and document in specified property management system
Provides exceptional customer service at all times by attending to resident move ins, move outs, calls and requests immediately in compliance with company policy and practices
Manages all electronic record keeping, including lease files for the residents in the assigned area; ensures file management quality control including document storage in proprietary database
Fields incoming calls and resident walk-in visits
Responsible for all cash handling and accounts receivable management for assets assigned
Periodically responsible for assessing condition of properties and recommending minor repairs and conducting property inspections
Participate in team projects as required to enhance resident satisfaction and business outcomes
Manage maintenance oversight for assigned portfolio homes
Oversee approval of resident applications for assigned portfolio homes
Recommend and implement marketing plans to attract potential residents
Interview and select new associates that are a good fit for the company
Provide positive career development environment for all employees
Maintain a positive work environment by addressing employee concerns quickly and effectively consulting with Vice President, Operations and/or Human Resources as needed
Perform other duties as assigned
Qualification
Required
Associates degree in Business or related field, or equivalent combination of education and experience required
2+ years of single-family rental experience or 5+ years of experience in the property management industry
3+ years of experience using property management software, such as Yardi, MRI, Onesite and Propertyware
Strong customer service, written and verbal communication, organizational and interpersonal skills required
Ability to develop and maintain strong relationships with customers and ensure staff does the same
Positive, can-do attitude with a commitment to excellence and achieving goals
Ability to create, implement and manage a budget and generate financial reporting out of systems
Ability to work well using mobile office electronic tools
Computer proficiency, including Microsoft Office Applications
Ability to deal effectively with a diversity of individuals
Can effectively work independently and as a member of various teams and committees
Must maintain professional appearance
Ability to be at work on a regular and consistent basis; Overtime may be required for this position
Must possess a valid driver's license, and access to their own motor vehicle
Must be willing to use personal cell phone
Availability to work a flexible schedule including evenings and weekends as needed
Must be able to travel via own vehicle within assigned area a minimum of 20% of the time
Preferred
Bachelor's degree preferred
Real Estate License preferred
Benefits
Annual bonus program
Health, dental, vision, and life insurance
Long-term and short-term disability insurance
Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
401(k) with company matching contributions
Awesome work environment with casual dress
Team events and gatherings (Pre- and Post-Covid)
Company
Invitation Homes
Invitation Homes specializes in acquiring single family homes in situations such as foreclosure or short sale, rehabilitating, leasing.
H1B Sponsorship
Invitation Homes has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (2)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$5.4B2025-08-12Post Ipo Debt· $600M
2024-09-23Post Ipo Debt· $500M
2024-09-09Post Ipo Debt· $3.5B
Recent News
2026-01-08
Company data provided by crunchbase