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HSO · 3 weeks ago

Microsoft Public Sector Client Account Executive

New York, United States

Full-time

Hybrid

Mid, Senior Level

4+ years exp

HSO is a company focused on providing services to the Public Sector, and they are seeking a Public Sector Client Account Executive to build and maintain strong relationships with existing clients while identifying opportunities for upselling additional services. The role involves managing the client sales cycle, advocating for clients' needs, and developing strategic accounts to enhance client retention and satisfaction.

AnalyticsCloud InfrastructureInformation TechnologySoftware

Growth Opportunities

Responsibilities

Build and maintain strong relationships with existing HSO clients while actively seeking opportunities to upsell and cross-sell additional services

Position HSO in identifying new opportunities for upselling additional services and solutions to existing Public Sector clients in the Microsoft ecosystem

Develop and manage all phases of the existing client sales cycle including managing contract renewals and negotiation terms to maximize client retention

Advocate for clients or serve as an Executive Sponsor, representing their needs and feedback to inform product and service improvements

Provide clients with insights on new Microsoft technologies and updates that can benefit their business or solve unique Public Sector industry client problems that position the value of HSO

Develop strategic accounts and execute sales strategies that prioritize client retention, customer satisfaction, and the expansion of existing accounts

Utilize a consultative sales approach to solve client problems and position the value of HSO

Work proactively and independently as a hunter within existing clients, developing relationships, driving new business by demonstrating how HSO can continue to meet our clients' business needs

Collaborate with sales and technical teams to propose enhancements or expansions to clients' current technology tools and environments

Utilize your previous Microsoft and Public Sector experience to manage and grow existing client accounts

Serve as the main point of contact for assigned clients, fostering strong and lasting relationships

Identify Public Sector industry trends, competitor activities, and market changes

Build and maintain strong relationships with existing Public Sector clients to understand their business challenges, goals, and objectives, and align HSO offerings to meet their needs

Identify new business opportunities within existing clients, proactively generate leads through various methods, including internal networking, referrals, or client loyalty

Monitor and proactively address any issues or concerns, working closely with internal teams to resolve challenges promptly, ensuring satisfaction with the products or services

Manage contract renewals and negotiate terms to maximize client retention

Regularly communicate with clients to provide updates, share insights, and leverage your sales knowledge of existing Microsoft solutions aligned to Public Sector industry to effectively position HSO

Prepare and deliver regular reports on account status, including key performance indicators and milestones

Stay updated on the latest trends, advancements, and competitive landscape within both the Microsoft ecosystem and Public Sector industry

Qualification

Microsoft Business ApplicationsEnterprise Solutions SalesPublic Sector ExperienceNegotiation SkillsCommunication SkillsOrganizational SkillsTime Management