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US Claro · 1 day ago

Project Engineer

Miami-FTL Area

Full-time

Onsite

Entry, Mid Level

$80K/yr - $100K/yr

2+ years exp

US Claro is seeking a Bilingual Spanish Project Engineer to serve as the primary technical contact during telecommunications project implementations. The role involves collaborating with various stakeholders to ensure technical solutions are sound, coordinating cross-functional teams, and troubleshooting issues throughout the project lifecycle.

Information TechnologyTelecommunications

Hiring Manager

Yanin Cancio, SHRM-CP

Responsibilities

Understand complex telecom technical solutions proposed by different teams, including mostly MPLS, SD-WAN, P2P, and Internet elements

Understand modern telecom backbone design, as well as customer’s end solution designs

Identify flaws, improvements or propose different technical solutions

Identify potential technical risks, solutions, and workarounds needed to meet and exceed customers’ expectations before and during implementation

Propose configuration standards

Communicate with the Project Manager and customers as the technical lead

Define technical configurations that meet project standards within the project's scope

Identify diverse equipment operating software and firmware requirements as well as their respective necessary licenses

Define the methods, procedures, and resources required to implement activities

Coordinate interactions among different systems and engineers across several countries

Attend testing and implementation calls and/or online meetings

Discuss technical issues, solutions, and workarounds with internal and external stakeholders

Configure and operate monitoring systems

Adhere to customers’ schedules mostly in Latin America

Position yourself as the primary technical lead to troubleshoot issues that may arise during implementation

Ensure the final technical solution is delivered within the project scope and in accordance with internal standards

Ensure the customer acceptance of the implemented technical solution

Automate repetitive implementation tasks to minimize manual intervention during implementation and activation

Use several IT tools to document project requirements, changes, and final solutions

Manage documentation efficiently to meet tight delivery deadlines

Prepare special technical reports in standard and non-standard formats

Document all technical information needed for a clean implementation and transition to maintenance teams in different countries

Performs other duties as assigned

Complies with all policies and standards

Qualification

BGPMPLSTCP/IP networkingSD-WANCCNATroubleshootingFluency in SpanishTeamworkAttention to detailCustomer-focusedGoal-orientedDocumentationCommunication

Required

Bachelor's Degree in Electronics, Telecommunications, or Systems Engineering

2+ years of customer interface experience in the related area

Fluency in English and Spanish

Expertise in troubleshooting the following routing protocols: BGP, OSPF, EIGRP

Expertise in troubleshooting: MPLS, QoS, IPv6, IP Multicast, SD-WAN

Knowledge and understanding of TCP/IP networking

CCNA - Cisco Certified Network Technician

Preferred

CCNP - Cisco Certified Network Professional Upon Hire

ITIL Foundations v3 Upon Hire

Cisco CCIP and Juniper JUNOS Certification upon hire

Portuguese desired

Knowledge of various scripting languages (i.e., Perl, Python, Shell)

Proficient with wireline copper and fiber network technology

Benefits

Professional development

A culture that celebrates success and diversity

Medical, Dental, Vision

16 Holidays, 15 days PTO, 7 sick days

401k with a match and tuition reimbursement

Company

US Claro

Claro, a subsidiary of América Móvil, is a global integrator with over 20 years of experience and your partner for managing secure-by-design cybersecurity and information technology solutions adapted to your business requirements.

Founded in 2018

Florida, New York, USA

201-500 employees