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Lorain County Community College · 3 weeks ago

Part-Time Core:tech Customer Service Representative, College Bookstore

Elyria, OH

Part-time

Onsite

New Grad, Entry Level

Lorain County Community College is a community college in Ohio that has been serving the educational needs of the region since 1963. They are seeking a Part-Time Core:tech Customer Service Representative to provide customer service and assist with sales at their technology store, contributing to team efforts and addressing customer needs.

EducationHigher EducationTraining

Work & Life Balance

Responsibilities

Provide efficient, courteous service at the Core:Tech desk, as well as on the sales floor; recommend products to customers through cross-selling; respond to in-person questions in a timely and friendly manner, connecting customers to additional resources as needed; communicate customer needs and situations to the appropriate department and/or managers for further investigation; troubleshoot work related problems by sharing new ideas with other team members and supervisors; make outbound calls when customer ordered materials are in stock; answer inbound calls to assist students with their bookstore needs; assist with merchandise and orderliness of displays; clean, organize, receive, remove, and price merchandise as directed; use a practical understanding of computers to help navigate customers through the bookstore website