City of New York · 1 month ago
Claim Specialist II – Personal Injury Liability Claims Division
Manhattan, NY
Full-time
Onsite
Entry, Mid Level
$59K/yr - $68K/yr
2+ years expThe City of New York is committed to promoting the financial health and integrity of its government. The Claim Specialist II in the Personal Injury Liability Claims Division is responsible for investigating and resolving personal injury claims against the City, ensuring fair evaluations and negotiations while managing claim files and collaborating with various city departments.
GovernmentLegalPublic Relations
No H1B
Responsibilities
Complete a full investigation of personal injury claims against the City, which includes obtaining and reviewing agency reports and medical records, analyzing liability and damages, and preparing an objective evaluation of the claim
Maintain a complete claims file – prepare claim abstracts detailing the relevant information about the investigation and evaluation of liability and damages, document any events or conversations in claim notes, and upload documents upon receipt
Use available databases, media outlets, and other available information to gather information relevant to the investigation of the claim
Offer sound, well-reasoned recommendations about whether a claim should be settled, disallowed, or litigated
When appropriate, negotiate and settle claims within delegated monetary authority level or present claims to Division Chief to request increased settlement authority
Maintain control over claim backlog, timely follow-up on requests made to City agencies, and close out claims that are beyond the statutory time frame to bring a lawsuit
Identify and recommend claims for insurance takeovers, when appropriate
Identify and recommend claims to the New York City Law Department Special Litigation Unit for pre-litigation investigation, when appropriate
Communicate effectively and professionally with City agency employees, pro se claimants, attorneys, and insurance carriers when investigating a claim or negotiating a settlement
Work collaboratively with Comptroller’s Office staff, including the Bureau of Fiscal Services and the Central Imaging Facility
Perform other related assignments and special projects as may be required
Qualification
Required
Current City of New York employees serving in a permanent (not provisional) civil service title of Claim Specialist
A baccalaureate degree from an accredited college or university
An associate degree or 60 semester credits from an accredited college or university and two years of full-time satisfactory experience investigating and/or settling claims for personal injury or property damage or loss
A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of full-time satisfactory experience investigating and/or settling claims for personal injury or property damage or loss
A satisfactory combination of education and/or experience that is equivalent to '1', '2' or '3' above
All candidates must have a four-year high school diploma or its educational equivalent
College education may be substituted for experience as described in '2' or '3' above on the basis that 30 semester credits from an accredited college or university may be substituted for each year of required experience
Preferred
Demonstrated analytical skills
Strong negotiation skills preferred
Attention to detail
Excellent organizational skills
Ability to multi-task and manage multiple priorities with minimal supervision
Basic understanding of the process/relationship between the Comptroller's office and the Law Department with respect to lawsuits
Excellent interpersonal skills
Ability to communicate effectively orally and in writing (includes Microsoft Office Suite proficiency) with all claimants and agency personnel
Benefits
Public Service Loan Forgiveness
Company
City of New York
City of New York, often called as New York City, is the most populous city in United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Carl G Esposito
Chief Information Security Officer
Dawn Miller
Senior Advisor to the Chief Climate Officer
Recent News
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