Atwell, LLC · 1 day ago
Technical Analyst
Newark, DE
Full-time
Onsite
Mid Level
3+ years expAtwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients. The Technology Services Systems Analyst will provide end-user support for Atwell employees, troubleshoot technical issues, and maintain the company's network and infrastructure.
ConstructionConsultingReal Estate
Responsibilities
Respond to requests for technical assistance in person, phone & electronically
Troubleshoot all technical related user issues, including hardware, software, account, and printer issues
Install various software applications as needed and approved
Communicate technical information to both technical and non-technical personnel
Follow all company support procedures
Log all support related tasks in company support system
Provide support in the maintenance of the company's network and infrastructure as directed
Maintain passwords, data integrity and file system security according to company policy
Setup and deploy workstations, networks and printers
Help manage and deploy company cell phones, iPad’s and other mobile devices
Manage inventory for workstations, laptops and other IT assets in the company tracking system
Provide support for all Autodesk applications
Install and support all company standard software
Stay current with system information, changes and updates
Must have ability to take initiative and solve problems with limited direction
Ability to lead projects and teams as assigned and directed
Ability to work independently as well as in a team
Must have extreme attention to detail
Additional projects and tasks assigned as needed
Excellent customer service skills
Good communication skills, both written and oral
Qualification
Required
Bachelor's Degree in IT related field
Three (3) years of experience in a corporate setting performing the essential functions of this position as discussed above
Must have networking knowledge and comprehension
Must display strong technical and troubleshooting skills
Experience with Autodesk is a plus
Respond to requests for technical assistance in person, phone & electronically
Troubleshoot all technical related user issues, including hardware, software, account, and printer issues
Install various software applications as needed and approved
Communicate technical information to both technical and non-technical personnel
Follow all company support procedures
Log all support related tasks in company support system
Provide support in the maintenance of the company's network and infrastructure as directed
Maintain passwords, data integrity and file system security according to company policy
Setup and deploy workstations, networks and printers
Help manage and deploy company cell phones, iPad's and other mobile devices
Manage inventory for workstations, laptops and other IT assets in the company tracking system
Provide support for all Autodesk applications
Install and support all company standard software
Stay current with system information, changes and updates
Must have ability to take initiative and solve problems with limited direction
Ability to lead projects and teams as assigned and directed
Ability to work independently as well as in a team
Must have extreme attention to detail
Preferred
Excellent customer service skills
Good communication skills, both written and oral
Benefits
Generous Paid Time Off
Paid Parental Leave
Flexible work schedules are available for some positions
Tenure Awards — Travel Vouchers to see the world based on your travel preferences
Competitive Compensation packages
Annual bonuses, spot bonuses and peer recognition awards
401K match - 1:1 up to 4% of compensation
Tuition Assistance
Student Loan Repayment up to $25K
Paid Licensing / Certification Fees and Renewals
Financial Rewards for Obtaining Licensure
Employee Referrals up to $5,000
Annual Wellness Reimbursement up to $500 for anything wellness related (Gym memberships, fitness tracker, home gym equipment, etc.)
Dependent Care Match
Medical (BC/BS), Dental (Delta), and Vision (VSP)
Family Planning & IVF Benefits
Pet Insurance
Health Savings Account & Flex Spending Account options
Employer paid LTD, STD, and life insurance
Metlife Supplemental Benefits covering accident, hospitalization, and critical illness
Member Assistance Program (MAP) with complimentary counseling sessions, legal benefits, financial consultations, and work/life referral services
Company
Atwell, LLC
Atwell is a full-service consulting, engineering and construction services firm that delivers a broad range of creative solutions to clients in the real estate and land development, power and energy, and oil and gas markets.
1001-5000 employees
H1B Sponsorship
Atwell, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (4)
2022 (5)
2021 (4)
Funding
Current Stage
Late StageTotal Funding
$200MKey Investors
Bank of America
2024-01-25Debt Financing· $200M
Leadership Team
Daniel McNulty
Chief Operating Officer
David Richter
Executive Vice President and Chief Growth Officer
Recent News
2025-08-29
2025-08-27
Company data provided by crunchbase