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EDGECo Holdings, LP · 3 weeks ago

Associate Systems Engineer

Harrisburg, PA

Full-time

Onsite

Entry Level

2+ years exp

EdgeCo Holdings is a financial services company that provides technology and support services to financial intermediaries and their clients. The Associate Systems Engineer will be responsible for maintaining the company’s technology infrastructure, including hardware and software management, troubleshooting, and ensuring compliance with IT operations and security policies.

Financial Services

No H1B

Responsibilities

Setup, monitor, and maintain local, development, and production infrastructures utilizing a mixture of on premise and cloud systems

Participate in periodic testing of disaster recovery solutions

Patch and upgrade systems

Assembly and delivery of new hardware

Maintenance of software and licensing

Promotion of software to production environments including database updates

Creation and maintenance of systems documentation

Resolve incoming support requests via the Helpdesk as needed with limited direct supervision

Troubleshoot software and hardware issues

Provide quality support to employees regarding hardware and software needs and ensure timely resolution of issues and follow up with employees

Configure and setup new devices to company and compliance standards (laptops, phones, etc.), and ensure new employees are set up properly and have access to necessary systems

Assist with planning, migration, and expansion of environments

Evaluate new software and systems

Perform, monitor, and test system backups and recovery

Participate in the 24/7 rotating on-call schedule, and handle issues that arise during off hours maintenance windows

Support regulatory compliance, policies and procedures related to IT operations and security

Record and respond to technical incidents and requests using the ticketing system while adhering to performance goals

Qualification

Server/cloud infrastructureWindows OSMicrosoft AzurePowerShellActive DirectoryNetworkingSQLNoSQLIT complianceProblem-solvingEffective communicationIndependent work

Required

2+ years working in server\cloud infrastructure

Experience and knowledge working in Windows OS, Windows Server OS, Active Directory, Microsoft SQL Server, IIS, and PowerShell

Experience and knowledge working with Microsoft Azure, Azure AD, Office 365, infrastructure automation (PowerShell DSC, Azure Automation), application deployment, Linux, Bash, load balancing, networking, network security, and vulnerability scanning

Working knowledge of SQL and NoSQL database concepts

Familiarity with standard concepts, practices, and procedures within information technology and/or information systems as it relates to server administration

Ability to work independently and manage workload

Ability to communicate effectively with end users and staff from other departments

Demonstrated experience quickly and calmly solving problems

Preferred

Preferred Certifications: MCSE, MCSA, A+, Network+, Associate level Azure Certification

Benefits

Health

Dental

Vision

Short-term disability

Long-term disability

Life insurance

PTO

401(k) match (after applicable waiting periods)

Company

EDGECo Holdings, LP

For over four decades, EdgeCo Holdings’ companies have provided best-in-class technology-enabled solutions and support services to financial intermediaries and their clients, including Full-Service Retirement Plan Administration, Brokerage, Advisory, and Trust and Custody solutions.

Founded in 2019

Pittsburgh, Pennsylvania, USA

501-1000 employees