Madison Square Garden Entertainment Corp. · 22 hours ago
Manager Warehouse Operations
New York City, NY
Full-time
Onsite
Mid, Senior Level
$105K/yr - $110K/yr
5+ years expMadison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Warehouse Manager is responsible for overseeing the daily operation and maintenance of the sports retail warehouse, including receiving, storing, and distributing sports merchandise, while also monitoring employee productivity and performance.
EventsMedia and EntertainmentSports
Responsibilities
The Warehouse Manager oversees the proper receiving, storing and distributing of all sports retail merchandise throughout the Arena
Run daily, weekly and monthly inventory reports to ensure precision accuracy of all warehouse overhead
Organize the staff and the workday’s activities based on incoming deliveries, open requisitions, priority projects and the timing of events
Distribute days’ work requisitions to the staff and monitor that the work is being completed on a timely basis
In collaboration with the Warehouse Director, implement performance and quality KPI’s to warehouse associates and team leads and track to ensure performance increases
Physically inspect and count all product coming in the building for accuracy and quality control
Match invoices to Purchase Orders and inform Retail Strategy Dept. of any shortages or overages, damages, price differentials and other receiving issues, which might need attention and action taken immediately
Input all receiving into the Eatec Inventory system. Ensure documentation matches and forward to Finance Dept. for payment
Maintain both physical and digital records appropriately
Physically check and verify all out going deliveries to all retail locations
Train and develop staff so they are well-versed and trained in all Warehouse Operations
Recommend and enforce corrective actions as necessary. Follow a progressive coaching and counseling structure by giving real-time feedback and allowing check-ins by staff to discuss performance
Oversees Scheduling, Time and Attendance and Payroll by actively utilizing company systems i.e. Workforce and SharePoint
Supervision of Warehouse employees
Ensure all company policies and standards are met
Qualification
Required
A minimum of 5-7 years management experience in retail operations, specifically within an arena or stadium environment
Proficient in Microsoft Word & Excel
Advanced knowledge with merchandise operations and sales techniques is essential
Must have experience in producing and maintaining visual displays in a retail environment
Ability to prioritize workload and manage assets
Experience resolving inventory discrepancies
Must have exceptional interpersonal skills and be people oriented
Commitment to providing a high-quality service experience for guests
Must be able to multi-task and prioritize in a deadline-oriented environment
Possess exceptional attention to detail and strong follow-up skills necessary
Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics
Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency
Skilled at working collaboratively and in a team environment
Must be receptive to working outside in inclement weather and extreme temperatures
Must be comfortable with heights (working on high floors) and navigating steep steps and inclines
Ability to lift/carry up to 50 lbs. and to push/pull up to 75 lbs
Ability to stand and move about the arena throughout the duration of the shift
Ability to work a flexible schedule including days, nights, have split days off, work weekends and holidays in a 24 X 7 environment
Preferred
Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc
Benefits
Robust set of tools and resources to help employees understand their interests and purpose
Upskilling employees’ talents and strengths
Opportunities to drive their careers forward
Growth and longevity for our employees are top priorities here.
Company
Madison Square Garden Entertainment Corp.
MSG Entertainment is a world leader in live entertainment, comprised of world-renowned venues and marquee brands.
5001-10000 employees
H1B Sponsorship
Madison Square Garden Entertainment Corp. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (9)
Funding
Current Stage
Public CompanyTotal Funding
$620.12M2023-12-05Post Ipo Debt· $225M
2023-09-18Post Ipo Secondary· $232.38M
2023-06-20Post Ipo Secondary· $162.75M
Leadership Team
Neil Ryan
Senior Vice President Show Productions
Josephine Vaccarello
Executive Vice President
Recent News
2025-12-24
2025-11-14
Company data provided by crunchbase