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BizIQ - Smart Growth Marketing · 1 month ago

Account Manager (SEO, SMM & Paid Ads)

United States

Full-time

Remote

Entry, Mid Level

$55K/yr - $70K/yr

2+ years exp

BizIQ is a trusted Google Featured Partner specializing in innovative digital marketing solutions for small businesses. The Account Manager will oversee and expand a portfolio of clients, ensuring their success and satisfaction through effective communication and relationship management while leveraging digital marketing strategies such as SEO, SMM, and PPC advertising.

AdvertisingWeb Development

Growth Opportunities

Responsibilities

Serve as the primary point of contact for clients and manage their accounts, handling any updates, changes, or inquiries that may arise

Monitor account performance and identify opportunities for improvement or growth

Develop and maintain strong relationships with clients to ensure their ongoing satisfaction and to better understand their needs and goals

Communicate regularly with clients through phone calls, emails, and meetings, providing updates and addressing any concerns

Collaborate with internal teams, such as marketing, design, and content creation, to ensure client projects are executed efficiently and effectively

Regularly analyze and report on client's digital marketing performance, including metrics such as website traffic, social media engagement, and conversion rates

Provide recommendations for optimization and improvement based on these insights

Work to retain clients by ensuring their satisfaction with the company's services and addressing any potential issues before they escalate

Identify opportunities for upselling additional services or products that could benefit clients' business goals

Effectively present company services to clients and prospects using tools such as PowerPoint or Google Slides, while maintaining a professional presence on camera

Be open to participating in special projects or cross-functional initiatives that support team goals, operational improvements, or strategic company objectives

Qualification

Digital MarketingSEOSMMPPC AdvertisingGoogle AnalyticsAdWords CertificationClient CommunicationRelationship ManagementOrganizational SkillsProblem SolvingWritten Communication

Required

Digital Marketing and a strong understanding of SEO, SMM and Paid Ads/PPC is required

2+ years minimum of Account Management experience, in an SEO or Marketing Agency setting

2+ years of experience in a sales-based position within a metrics driven organization

Ability to actively collaborate with clients to understand their marketing goals and objectives, and then developing effective digital marketing strategies to achieve those goals

Must be highly organized and detail oriented in a production intensive environment, with the ability to work well under pressure

Ability to address and resolve any client issues or complaints, coordinating with internal teams as needed to provide timely and effective solutions

Expressing ideas, instructions, and feedback effectively and clearly through spoken word

Writing clear and concise emails, reports, proposals, and other forms of written communication

Prolonged periods sitting at a desk and working on a computer

Prolonged periods attending or presenting on video calls with camera on

Preferred

Google Analytics/AdWords Certification is a big plus

A College Degree in Marketing, Sales, Business or other related field is a big plus

Knowledge of local search ranking factors and/or writing content on the internet is recommended

Benefits

Health Benefits: United Health Medical plans (with Company HSA Contribution), MetLife Dental plans, Vision plan, Life Insurance, Disability Insurance and more

Paid Time Off: 15 days of PTO accrued annually, 6 paid holidays, plus 4 floating holidays

Retirement Savings: 401K

Parental leave: Inclusive and supportive parental leave policy

Peer-to-peer Recognition: We call it BizBucks - a rewards program where you can receive weekly prizes Including Amazon gift cards or other prices.