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BluePearl Pet Hospital · 16 hours ago

Client Service Coordinator - Evenings

Grand Rapids, MI

Full-time

Onsite

New Grad, Entry Level

BluePearl Pet Hospital is hiring a remarkable Client Service Coordinator for their growing hospital in Grand Rapids, MI. The role involves providing exceptional communication and support to clients and patients, while maintaining a professional demeanor in a fast-paced environment.

Health CareNon ProfitPetVeterinaryWellness

H1B Sponsor Likely

Responsibilities

Provide our clients and patients with positive and professional communication through all in-person and virtual interactions

Offer emotional support and resource materials to grieving clients in a compassionate and discreet manner

Possess critical thinking skills to allow for accurate assessment of each client and patient’s need – whether they are calling to schedule a specialty appointment or presenting through our emergency services

Maintain a calm and supportive demeanor during stressful situations

Develop an understanding of each specialty department and emergency medicine

Learn and maintain a working knowledge of veterinary medical terms, abbreviations, procedures, and conditions

Appropriately process and audit payments taken during the check-out or hospitalization process

Contribute to a learning and supportive environment!

Qualification

Communication skillsEmotional intelligenceVeterinary knowledgeCritical thinkingCalm demeanorTeam-oriented

Required

Exceptional communication skills and emotional intelligence

Ability to thrive in a team-oriented and fast-paced environment

Critical thinking skills for accurate assessment of client and patient needs

Ability to maintain a calm and supportive demeanor during stressful situations

Understanding of each specialty department and emergency medicine

Working knowledge of veterinary medical terms, abbreviations, procedures, and conditions

Ability to process and audit payments during the check-out or hospitalization process

Benefits

Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.

Annual continuing education allowance

Free continuing education sessions

BluePearl University for training

Access to over 2,000 medical journals

Health, dental, vision, and life insurance options

Flexible work schedules

Paid time off and floating holiday plans

A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment

Company

BluePearl Pet Hospital

Glassdoor2.9

BluePearl Pet Hospital is a nonprofit organization that provides veterinary care services.

Founded in 1996

Tampa, Florida, USA

5001-10000 employees

https://www.bluepearlcares.org

H1B Sponsorship

BluePearl Pet Hospital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (2)

2023 (1)

2022 (2)

2020 (2)