PrismHR · 6 hours ago
Virtual Sales Manager
PrismHR is seeking a Virtual Sales Manager to oversee their remote sales team and enhance performance across outbound sales activities. The role involves building sales systems, managing team performance, and supporting recruitment efforts to ensure adherence to company standards.
Responsibilities
Supervise remote Virtual Sales Representatives and ensure adherence to daily call volume, follow-up standards, and CRM usage
Conduct regular performance reviews, coaching sessions, and pipeline checks
Monitor call activity, conversion rates, communication quality, and follow-up cadence
Address performance issues, provide corrective guidance, and document outcomes
Maintain a positive and accountable remote sales culture
Build, refine, and implement sales processes, scripts, workflows, and documentation
Establish clear pipeline stages, follow-up expectations, and communication standards
Ensure consistent CRM usage, data accuracy, and reporting structure
Create dashboards, KPIs, and performance tracking mechanisms
Improve lead distribution, lead flow, and conversion optimization strategies
Support recruiting efforts for new sales representatives
Participate in interviews, screening, and evaluations for potential hires
Oversee onboarding, training, and initial performance monitoring for new team members
Ensure each new hire is fully trained on systems, scripts, workflows, and compliance
Review daily and weekly reports covering call volume, pipeline movement, and closed deals
Troubleshoot issues related to CRM, lead flow, documentation, and communication
Coordinate with leadership on strategy, goals, and improvements
Maintain alignment between sales activities and Spirit Capital’s overall business objectives
Qualification
Required
Proven experience managing remote sales teams or call centers
Strong understanding of sales processes, pipeline management, and CRM systems
Ability to create and implement sales scripts, workflows, and standard operating procedures
Exceptional communication, leadership, and coaching ability
Strong organizational and analytical skills with attention to detail
Ability to track metrics, identify trends, and implement improvements
Comfortable working in industries such as crypto, blockchain, or emerging tech (or able to learn quickly)
Proactive, reliable, and skilled at managing multiple priorities in a remote environment
Company
PrismHR
PrismHR is the largest payroll and HR software platform for professional employer organizations and administrative service organizations.
Funding
Current Stage
Growth StageTotal Funding
unknown2019-12-02Acquired
2014-09-24Private Equity
Recent News
2023-12-20
Yahoo Finance
2023-12-20
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