Connection · 1 day ago
Partner Development Specialist
Merrimack, NH
Full-time
Onsite
Mid LevelConnection is a company that specializes in bridging the gap between people and technology. The Partner Development Specialist will act as a subject matter expert for Account Managers, providing support on pre-sales inquiries related to advanced technology solutions and driving program initiatives to enhance partner sales.
ComputerEnterprise SoftwareGovernmentInformation ServicesInformation TechnologyService IndustrySoftware
Responsibilities
Acts as the subject matter expert to Account Managers for pre-sales questions relating to their assigned product(s)
Utilizes Partner tools and teaches Account Managers on how to use said tools; includes things such as service plan look ups, companion parts, technical spec look ups
Explains technical specifications in laymen’s terms to internal and external customers
Reviews quotes to identify potentially better options, such as different, more impactful solutions through assessment of other sku availability that may better meet the needs of the customer
Identifies upsell/cross sell opportunities when working with Account Managers’ customer quotes
Assists in the development of sales tools as well as to identify gaps in existing tools and resources, in an effort to make it easier for sales to quote solutions to their customers
Coordinates Partner resources for the AM both internally and externally
Works with Purchasing group to continually improve Sales process around speed to price
Coaches Sales on how to apply for Partner pricing programs
Identifies opportunities through open quotes/pipeline management that are eligible for Special Pricing
Delivers both formal and informal trainings to Sales/TSG on Partner Solutions
Stays up to date on programs, technical knowledge, market trends and operational models
Utilizes vendor tools/portals
Takes trainings available through Partner portal
Takes quarterly training and familiarizes oneself with terms and conditions of Partner Programs
Drives program initiatives for a particular Partner including campaigns, incentives, pricing programs, and sales enablement. Executes on strategy that is created by the Product Manager through communication to sales
Develops and delivers trainings and row meetings for Account Managers
Reports on and tracks incentives, pricing programs, etc
Utilizes Workfront to create marketing materials including flyers and updates to company intranet
Enters SPIFS
Manages pricing programs working with the vendor to obtain information including vendor rebates and ensures program loaded into JDE and Callback
Assists Product Manager with any program when aligning to revenue generating activity
Proactively engages with Partner field community and balances the needs of Connection and the Partner
Knowledge of Partner contacts based on area of responsibility
Assists and fosters of relationships between sales and Partner
Identifies gaps in Partner’s toolkit and works with Partner to create additional/improved resources
Provides consistent feedback to vendor on programs
Interacts with the Account Manager and the external customer explaining in basic, non-technical terms, the general overview of the solution that the Account Manager is presenting to the customer
Utilizes knowledge of Partner solutions to answer basic questions for internal and external customers via phone or videoconferencing
Performs all other duties or special projects as assigned
Qualification
Required
Advanced Microsoft Office skills to include creating presentations, creating documents in Word to included advanced formatting, creating spreadsheets to include the use of pivot tables
Ability to learn and use Connection programs including JDE, Business Objects, Callback, etc
Aptitude for technology
Attention to detail in composing, keying, and proofing professional business materials
Negotiation skills with ability to secure best purchasing agreement for customers and company
Adept at proactively finding business opportunities within existing customer base
Understanding inside sales strategies and upselling for upgrades and other add on products
Working knowledge of marketing products and/or Partner program development with ability to work towards goals
Business acumen with ability to understand the Partner's strategic vision
Adaptable with ability to switch tasks based on shifting priorities
Interpersonal skills with ability to work well with all levels of the organization
Excellent verbal communication skills with ability to present professional demonstrations
Intuitive with ability to perceive others' feelings and motives quickly from subtle signals
Articulate with ability to express oneself clearly and professionally in written and oral communication
Organized with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines
Quick study with ability to master a situation or learn new things with minimum direction or training
Benefits
401k plans
Medical insurance
Free therapy visits
Mental health coaching and tools
Meditation resources
Generous paid time off package
Wellness and Volunteer Time Off days
Company
Connection
As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.
Founded in 1982
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-03-06IPO
Leadership Team
Timothy McGrath
President & CEO
Recent News
2025-02-06
2025-02-06
Seeking Alpha
2025-02-06
Company data provided by crunchbase