Apply on Employer Site

NEOGOV · 3 weeks ago

Employment Services Specialist 2025-03089

Riverton, WY

Full-time

Onsite

New Grad, Entry Level

$24.78/hr - $24.78/hr

0+ years exp

NEOGOV is part of the State of Wyoming's Department of Workforce Services, dedicated to providing employment and training services. The Employment Services Specialist will coordinate services for individuals seeking employment, manage caseloads, and collaborate with employers to meet workforce needs.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Provides services to individuals by coordinating and executing a broad range of individual services in accordance with Federal and State program guidelines, policies, and regulations

Develops, manages, and monitors a caseload of participants enrolled in state and federal programs

Confers with employers to develop and fill employment and vocational training openings

Refers applicants to employment or other community resources

Assesses and evaluates client skills, education, and training

Assists direct and counsels claimants and job applicants

Interviews assess and evaluate customers to meet employment, training, and vocational needs

Enters and monitors data in electronic systems for job postings, candidate file searches, and program reporting

Assists direct and counsels business customers on the multitude of DWS coordinated business services, training grants, and resources

Provides on-site visits to businesses to understand employer needs, operations, and job openings

Organizes and participates in community events designed to connect business needs and job seekers and advance DWS services to both

Works with Program Staff to ensure compliance to Department of Labor case management standards

Refers applicants to employers and follows up on the hiring process

Provides excellent customer service to internal and external customers

Provides employment services to people who may have significant barriers to employment

Qualification

Case managementCustomer serviceEmployment lawsLabor market informationPublic speakingElectronic communicationRecord-keepingWritten communicationInterpersonal skillsActive listening

Required

Bachelor's Degree (typically in Business or Human Services)

0-1 year of progressive work experience (typically in Business or Human Services)

Must have a valid driver's license

Knowledge of state and federal statutes relative to employment and Agency programs

Knowledge of departmental policies, customer service standards, and inter-agency protocols

Knowledge of labor market information for the State of Wyoming and the skill to obtain current employment and job resource information using various multimedia resources, particularly Internet services

Knowledge of administering and interpreting interest, skills, and proficiency tools and assessing employment issues and limitations

Knowledge of case management practices to determine needs, create reasonable plans, and follow clients through successful program completion

Skills in public speaking, oral, written, and electronic communication, and record-keeping

Skills in establishing rapport with partner services, and respect established protocol with government agencies and their staff

Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

Ability to actively listen to others in order to foster a positive exchange of information

Preferred

Preference may be given to those with case management experience

Preference may be given to candidates with experience working in state and federal programs

Preference may be given to candidates with customer service experience

Preference may be given to candidates with experience building and maintaining relationships with community partners

Benefits

Culture of public service and a commitment to work/life balance

Eligibility for Public Service Student Loan Forgiveness

Health, Dental, and Vision Insurance

State Retirement plan and additional savings opportunities

Paid vacation, sick leave, and holidays

Comprehensive health coverage – medical, dental, and vision plans for you and your family

Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts

Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security

Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 11 paid holidays each year

Public Service Loan Forgiveness eligibility – for those with qualifying student loans

Training and professional development – to support your career growth and advancement

Employee Assistance Program– Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts

Wellness Program– Earn paid time off and incentives by focusing on your personal health

No state income tax