World Wide Technology · 15 hours ago
Engineering Supervisor - Integration Lab - 1st Shift - NAIC5
Edwardsville, IL
Full-time
Onsite
Senior Level
$82K/yr - $102K/yr
5+ years expWorld Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. The Engineering Supervisor will work with internal partners and customers to provide qualified staff for the North American Integration Center services engagements, while also developing strategies for future growth and providing leadership to the engineering department.
HardwareNetwork HardwareSoftware
Responsibilities
Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required
Partner with customer stakeholders to align solutions with business objectives and enhance service delivery through structured meetings and communication
Perform resource capacity planning for the pipeline of engineering engagements
Coach and mentor engineering staff on best practices and ensure staff is qualified and adequately trained
Serve as the engineering escalation path for Program Management, PS, and Sales support teams
Facilitate a fair and effective hiring process as required
Evaluate processes and recommend changes to drive higher quality and greater efficiency & resource capacity and utilization
Help meet forecast demands through effective scheduling and assignment of employees
Ensure achievement of Customer requirements through effective solution execution
Ensure that team members follow defined manufacturing procedures and comply with quality requirements
Provide input to drive business decisions around headcount, expenses, and overtime in order to perform appropriate cost scaling
Complete performance evaluations and employee assessments to include individual development plans, short term goals and long-term goals
Conforms with quality control audits and coordinates corrective actions as needed
Exercises sound judgment ensuring that SLA's and KPI targets are worked towards and met by monitoring daily, weekly and monthly departmental goals
Research customer impacting issues at a level to be able to provide root cause and corrective action
Work positively with support functions to fully define the processes/procedures/controls relevant to team activities
Provide support and input to continuous improvement activities within the team
Effectively collaborates with cross functional teams to escalate issue resolution, share service status, and other instances as required by the business and daily goals
Liaise and communicate with other departments and ensure an effective interface is maintained
Engaged fully with enabling policy, process, Standards and Governance
Qualification
Required
Bachelor's degree in Telecommunications, Electrical Engineering, Electronics, or a related field
Relevant certifications (e.g., PMP, CCNA/CCNP, or equivalent) are a strong advantage
Minimum 3-5 years of experience in telecom engineering or technical project management
A minimum of 5 years progressive experience in a related field required
A combination of education, training and experience may be considered in lieu of a degree
Demonstrated success in establishing and nurturing strong relationships with OEMs (Original Equipment Manufacturers) and key customers, contributing to long-term partnerships and project success
Experience with planning, designing, and executing network hardware and software infrastructure
Understanding infrastructure configurations according to vendor and industry best practices and standards
Familiarity with Local and Wide Area (cell sites) Networks and Data Communications
Familiarity with local and international telecom regulations and compliance standards
Strong understanding of telecom systems, network architecture, and transmission technologies
Proficiency in project management tools (e.g., MS Project, Primavera, Smartsheets, or similar)
Familiarity with AutoCAD, GIS tools, and telecom design software
Knowledge of industry standards (e.g., ITU, IEEE, ANSI, ISO)
Ability to prepare and interpret technical documentation, reports, and project plans
Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions
Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards
Identifies documentation needs and develops technical reference documentation in accordance with standards and styles
Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate
Serves in a 'player coach' role by managing, reviewing and conducting the day-to-day work in a specific technical domain area; applies domain knowledge to develop solutions to problems
Leverages technical knowledge of products to meet customer needs and understands market segments as well as market data trends
Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly
Benefits
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Company
World Wide Technology
World Wide Technology provides technology and supply chain solutions for large public and private organizations.
10001+ employees
H1B Sponsorship
World Wide Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (56)
2023 (25)
2022 (63)
2021 (50)
2020 (48)
Funding
Current Stage
Late StageTotal Funding
$25M2000-02-13Series Unknown· $25M
Leadership Team
Michael Taylor
Chief Technology Officer
Thomas Strunk
CFO at WWT
Recent News
Morningstar.com
2026-01-07
2025-12-30
2025-12-18
Company data provided by crunchbase