Columbia University · 1 month ago
Director, Human Resources and Faculty Affairs
New York, NY
Full-time
Onsite
Lead/Staff, Director/Executive
$140K/yr - $155K/yr
5+ years expColumbia University is a prestigious institution seeking a Director of Human Resources and Faculty Affairs to optimize HR processes in support of the school's organizational goals. The role involves developing HR strategies, managing talent acquisition, employee relations, and ensuring compliance with institutional policies and regulations.
EducationHigher EducationMedicalTrainingUniversities
Responsibilities
Oversee the department’s HR/FA team to ensure team members are meeting defined deliverables such as, quality customer service, timely and accurate delivery of information, and ensuring meeting compliance needs. Responsible for their professional development, engagement, and overall performance
In collaboration with the Sr. Director of HR/FA, Pod leadership and other subject matter experts, provide training and education related to HR/FA operations and develop and maintain Job Aids for operational systems and processes
Provide leadership training and guidance on various topics related to organizational needs
Set Talent Acquisition and recruitment workflows and objectives in alignment with department stakeholders’ goals and University guidelines
Liaise with internal and external constituents to resolve issues and to ensure timely processing of new-hire/appointments and other related transactions
Utilize HR Request/Ticketing System to review HR/FA transactions to ensure requests are processed on time and accurately
Manage the recruitment of staff through use of Columbia’s job site (Talentlink and ASR/Interfolio) as well as use of external sites. Train staff to ensure use of best practices
Manage the pre-boarding and on-boarding process used by the HR/FA team to ensure use of best practices. This includes ensuring effective management and compliance of the I-9 process; completing pre-hire background checks, processing all new hires and any employment related changes
In collaboration with the POD Sr. Director and school leadership, develop and oversee Service Level Agreements (SLAs) for key requests
Work with HR/FA team to complete requests in a timely manner and in compliance with established SLAs and other Columbia University established deadlines
Demonstrates skills at troubleshooting problems to determine the best solution(s)
Escalate time-sensitive or high priority issues to Sr. Director in a timely manner
Identify gaps and inefficiencies, provide standardization and improvement to all HR operational processes/systems. Incorporate feedback into a continuous improvement initiative to make HR transactions more efficient and more accurate; collaborate with technical teams as required for the work
Oversee and manage the maintenance of electronic employee files working with outside vendor
Manages HR/FA team to work with the Office of Faculty Affairs to manage the onboarding process so that new faculty and other academic officers are able to on-board smoothly and function in the capacity for which they were hired
Oversees the reappointment process. Works with colleagues in the department to manage the reappointment process with focus on adherence to deadlines
Conduct compensation reviews/analysis to ensure internal and market equity and work with departmental leadership in creating comprehensive compensation plans
Conducts internal reviews to ensure compensation structure meets best practices and is equitable. Raises and addresses concerns as needed
Work with department finance to manage salary roster process and ensure all positions, vacancies and promotions/salary increases and salary allocations are implemented in alignment with the budget and in a fair and equitable fashion
Manages strategic initiatives to foster a culture aligned with department and University values and mission
Proactively responds to employee relations issues. Escalates all employee concerns, issues or complaints to Sr. Director of the Medicine POD. All issues related to harassment allegations and civil rights complaints will be escalated to Sr. Director and other key stakeholders within the department, school, CUIMC HR and medical center as relevant and appropriate
Builds and maintains working relationship with union delegates and CUIMC Labor Relations team and adheres to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours and working conditions
Provide counsel, guidance and direction to employees/faculty and management on employee relations, conflict management, and performance management issues; conducting investigations and terminations, as appropriate
Ensure the department follows all ISSO policies and procedures. Maintain communication with ISSO as appropriate
Oversee and ensure compliance concerning I-9 processing, HIPPA Training, Conflict of Interest, Medical Surveillance, Upcoming/Past Visa End Date Status, etc
Oversees and/or conducts exit interviews and follows up as appropriate. Discusses data from exit interviews with Sr. Director and Department Administrator to make recommendations to the management team for corrective action and continuous improvement
Use ServiceNow HR Ticketing System to effectively manage all requests via reports and dashboards and communicate with the HR/FA team
Manage special projects as designated by the Associate Vice Dean for Human Resources/CAO
Cross cover other related administrative positions and perform other related duties as assigned
Qualification
Required
Bachelor's degree plus five (5) years of related experience, or the equivalent in education, training and experience
Previous management experience required
Excellent oral and written communication, interpersonal, organizational, problem-solving and analytical skills required
Proven ability to communicate collaboratively and effectively with all levels of staff and faculty
Excellent customer service skills with an aptitude for diplomacy, building relationships, reaching consensus and collaborating, negotiation, and managing expectations
Able to meet strict deadlines in a high-volume, multi-tasking environment is essential
Working well under pressure and in delicate, highly emotional situations is necessary for success in this role
Preferred
Master's degree in a related field preferred
HRCI/SHRM Certification desirable
Experience in university, academic environment or healthcare environment a plus
Experience in a unionized environment preferred
Experience using Visual Vault, and PeopleSoft strongly preferred
Company
Columbia University
Columbia University is a research institution and Ivy League school for undergraduate and graduate students across various fields
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$21.84MKey Investors
ValeNational Institutes of HealthNational Science Foundation
2024-09-24Grant· $0.02M
2023-08-17Grant
2023-05-04Grant· $20M
Leadership Team
Jeannette Wing
Executive Vice President for Research and Professor of Computer Science
Asaf Cidon
Assistant Professor, EE and CS
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