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BGC Group · 11 hours ago

Application Support Analyst

New York, NY

Full-time

Onsite

New Grad, Entry Level

$70K/yr - $75K/yr

BGC Partners is a financial services company that provides trading solutions through various platforms. They are seeking a Production Support Analyst to ensure the stability and daily operations of trading applications, supporting trading activities across Credit, Rates, and FX while participating in IT service management processes.

FinanceFinancial ServicesReal Estate

H1B Sponsor Likely

Responsibilities

Monitor trading systems and respond to production issues across platforms in Credit, Rates, and FX

Communicate with internal teams and external clients, providing timely updates and managing expectations through to resolution

Troubleshoot application and connectivity issues by reviewing logs, monitoring dashboards, and performing basic system analysis

Use internal tools such as Grafana, Splunk, and system dashboards to track platform health and investigate alerts

Support and monitor scheduled jobs and automation tasks

Assist with software releases, including environment checks and post-deployment validation

Work closely with development, QA, infrastructure, and business teams to maintain production stability

Follow ITIL-aligned processes for incidents, changes, and problem resolution

Qualification

Linux/UnixWindowsAnalytical skillsScripting languagesNetworking conceptsMultitaskingSQLFIX protocolGitJIRACreditRatesFX knowledgeCommunication skillsProblem-solving

Required

Familiarity with Linux/Unix and Windows operating systems

Strong analytical and troubleshooting ability with a problem-solving mindset

Ability to multitask and prioritize effectively in a fast-paced environment

Effective verbal and written communication skills for interacting with both technical and business teams

Basic understanding of networking concepts such as latency, connectivity, and data flow

Interest or foundational knowledge in Credit, Rates, or FX products

Bachelor's Degree required

Preferred

Exposure to scripting languages (Python or Shell) is a plus

Experience with SQL, FIX protocol, Git, or JIRA is beneficial but not required

Benefits

Bonus

Company

BGC Group

Glassdoor3.4

BGC Group is a brokerage company servicing the wholesale financial and real estate markets.

Founded in 1945

New York, New York, USA

1001-5000 employees

https://www.bgcg.com

H1B Sponsorship

BGC Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (2)

2020 (16)