Little Sprouts, LLC · 1 month ago
Child Care-Regional Manager
Lawrence, MA
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $110K/yr
5+ years expLittle Sprouts, LLC is a subsidiary of Babilou Family, providing award-winning early education and child care across 39 New England schools. The Regional Manager is responsible for supervising multiple centers, ensuring compliance with state regulations, and leading operational and financial management efforts to support the company's mission and strategic goals.
Education
Responsibilities
Ensure and enforce all child-to-teacher state-mandated ratio compliances
Ensure and enforce all state-mandated safety and education regulations
Ensure and enforce all company policies and procedures per employee and family handbooks
Convey and display mastery of licensure regulations, including the ability to prepare a school for licensure visits, communicate with licensors, and adapt to changing regulations
Confirm monthly fire drills are completed as directed by policy and regulation
Safeguard that personnel costs are within the budgeted percentage of revenue, ensuring that licensure guidelines and company quality standards are met and maintained
Attend and contribute to bi-weekly Leadership team meetings and annual strategic planning summits
Spearhead and participate in special projects, i.e., Family Handbook and monthly KPI reporting
Continuously review, refine, and update operational policies
Allocates resources appropriately in the face of competing demands
Create a culture of mutual respect and caring
Operations, including but not limited to Quality Control and Health and Safety of Schools
Administer Company's 360 Quality Audit to measure and provide feedback on school quality three times per year and ensure all licensing reports and requirements are complete
Review all school Cleaning checklist
Review all school Facilities checklist
Confirm all inspections, i.e., building, health and safety, fire, etc., are current
Proactively schedule administrator connection time, ensuring that Executive Directors have an opportunity to express desires and concerns and have access to your time
Serve as a primary customer service representative for issues escalated beyond Executive Director
Perform oversite of the day-to-day business operations of the schools as needed
Ensure that classroom supplies and materials are replenished as needed
Lead and work with a team on the licensing, furnishing, opening, hiring, and training of new staff for school growth both organically and through acquisition
Ensure that anti-bias and anti-racism practices are evident throughout the school
Support school ratio as needed
Financial Management, including, but not limited to Supervise regional and school budgets, supporting Executive Directors in producing and adhering to projections and budgets and in meeting EBITDA and revenue goals
Effectively manage and oversee each school budget with each respective ED
Processes for meeting financial plans
Attend monthly budget projection meetings with team members from finance, sales, and recruiting
Disperse and review monthly financials of the specified region with EDs and follow up with the finance team as needed
Participate in yearly budget planning meetings with members of the finance and ED at each school
Hold EDs accountable for Labor, EBITDA, and Revenue targets
Complete monthly administrative Expense Report
Track and complete monthly mileage reports within your region
Maintain and approve EDs' operational procurement, i.e., facilities, school equipment, and school supplies
Sales and Recruitment tasks, including but not limited to Support all regional and school marketing outreach, enrollment, and staffing
Attend school-level enrollment meetings as needed
Attend school-level recruiting meetings as needed
Work collaboratively with the Director of Sales and Marketing to ensure schools are meeting enrollment targets
Conduct weekly enrollment calls with the team to review each school's performance
Master all platforms such as CRM, ProCare, and Lever to support enrollment and hiring efforts
Work with the marketing team on social media needs for specific posting on sites
Family and Employee Retention Develop and sustain staff succession plan, ensuring that candidates for ED are continuing their development
Complete and review annual performance appraisal with Executive Directors
Engage high-performing EDs in preparation for DO responsibilities
Support the annual retention goals of the Company
Develop and implement a comprehensive and complete onboarding schedule for newly hired EDs
Proactively reach out to enrolled families to gather feedback and give support as needed
Implement family and staff surveys and follow up on results and action plans
Model and Foster Outstanding Leadership Plan and conduct monthly ED and AD meetings for each team, respectively
Create and work with all departments to gather info for weekly updates to EDs
Attend training sessions, workshops, and seminars to expand the knowledge base and provide improved practices for the organization
Project a positive image and a neat, professional appearance – at a higher standard than other staff
Communicate school incidents and non-compliances immediately to the Executive Team, accompanied by a plan of action and needs from different departments
Proactively pursue the professional development of every staff member, ensuring staff attend and meet the state requirement of training and development
Develop positive relationships and foster team-building across centers and employees
Sit in parent and staff one-on-one meetings
Provides adequate structure, feedback, and direction to subordinates
Physical Requirements Stand and move with ease for up to 70% of the day
Be able to sit for periods to perform computer work as needed
Ability to lift up to 30 pounds
Qualification
Required
Must be MA EEC Director II Qualified
Bachelor's Degree in Early Education or related field
Must possess a driver's license (in good standing) and reliable transportation
Must be Director certified according to State Regulations
Minimum five years of progressive leadership in organizations in continuous transformation
Exceptional interpersonal and verbal communication skills, especially in relationship-building and management
Team player with a flexible, collaborative approach and ability to advocate for others
Solid business acumen, management, analytical, and problem-thinking skills
Experience managing multi-unit operations
Ability and willingness to work a flexible Full-Time schedule that may include weekends and nights as needed
Benefits
Up to 75% discount on your child's tuition.
Generous paid time off.
Comprehensive benefits package, including health, dental, vision, and pet insurance.
Free subscription to First Stop Health for 24/7 access to virtual doctors.
401(k) plan with company match (eligibility starts after 60 days of employment).
Opportunities for career advancement and ongoing coaching, including a dedicated Child Conference.
Employee referral program available.
Company
Little Sprouts, LLC
Little Sprouts is an education management company specializing in education and child care solutions.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-11-06Acquired
Leadership Team
David Post
Chief Executive Officer
Thomas Moriarty
Chief Financial Officer
Recent News
Company data provided by crunchbase