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Inside Higher Ed · 3 weeks ago

Student Support Coordinator

Ewing, NJ

Full-time

Onsite

Entry Level

$55K/yr - $88K/yr

1+ years exp

Inside Higher Ed is associated with The College of New Jersey, a highly ranked institution offering a personalized liberal arts education. The Student Support Coordinator plays a key role in enhancing student retention and success through individualized coaching, program development, and collaboration with faculty and campus resources.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Provide individualized academic success coaching for students associated with MRSP cohorts

Assist students in creating and monitoring Academic Success Plans

Maintain confidential case records and track student progress

Coordinate referrals to appropriate campus resources, including advising, counseling, and tutoring services

Utilize CSI and related tools to identify and proactively engage at-risk students

Support outreach and follow-up processes for students flagged through early-alert systems

Support the analysis of student retention data to inform programming and interventions

Facilitate workshops on academic skills, time management, self-advocacy, and motivation

Assist in the development of accessible student success materials in digital and print formats

Support major exploration programming and transitions for students seeking new academic pathways

Partner with academic advisors, faculty, and staff to coordinate student support efforts

Collaborate on campus-wide retention initiatives and participate on committees or task forces as assigned

Collaborative programming with the Assistant Director of Intercultural Affairs focusing on first-generation college students

Contribute to assessment, reporting and continuous program improvement

Participate in departmental meetings, training, and professional development

Stay informed of best practices and emerging trends in student success and retention

Serve as a liaison to the America Needs Your Organization

Serve on the First-Generation Student Working Group

Qualification

Academic coachingProgram developmentMentoring first-generation studentsData analysisLearning management systemsWorkshop facilitationCollaborationCommunication skillsTime managementProblem-solving

Required

Bachelors degree in the humanities or social sciences

1-3 years in a student leadership or graduate assistant position (i.e., Residence Life, Student Ambassador, Teaching Assistant)

Experience working in an advising, mentoring, or recruitment area supporting first-generation and at-risk students

Experience in academic coaching/ study skills training as well as working with student web-based academic information systems and learning management platforms

Experience in program development/coordination

Working knowledge of mentoring, retention and student success programs

The ability to use technology to streamline services and offer efficient and effective communication to students

Strong working knowledge of how to maximize social media and content development platforms

A familiarity of academically advising, specific to at-risk, first-generation, and traditionally underrepresented students

Experience in creating and facilitating presentations and workshops as well as a background in providing equitable and differentiated learning experiences