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ThedaCare · 3 weeks ago

Epic Analyst - Pharmacy (Willow)

United States

Full-time

Remote

Mid Level

3+ years exp

ThedaCare is a healthcare organization seeking an Epic Analyst to configure and support their software applications. The role involves gathering requirements, serving as a liaison with vendor support, and developing risk mitigation strategies for application implementation and maintenance.

Health CareHospitalMedical

H1B Sponsor Likely

Hiring Manager

Salvatore Lazaro, MS

Responsibilities

Researches and implements enhancements or software configuration that optimizes and streamlines the application functionality to meet end user and business requirements

Provides data or application expertise for projects and key initiatives

Works collaboratively with end users and other information services team members to develop a solution that meets business requirements and is supported by best practice

Builds problem-solving partnerships with customers, colleagues, and vendors

Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/departments

Identifies resolutions to complex questions from end users in a timely, positive, and professional manner

Respectfully addresses situations or communicates decisions to ensure customer concerns or needs are met

Demonstrates professionalism with customers and vendors

Researches and understands impacts of integrated system changes and impacts to outside systems

Develops, implements, and monitors standards and best practices that will streamline workflows and maintenance within the applications supported

Identifies, participates, and leads process improvement and problem solving in the work to decrease defects/barriers, enhance customer satisfaction, and reduce waste and/or cost

Manages vendor relationships to ensure timely escalation and responsiveness

Qualification

EPIC CertificationInformation Technology ExperienceCustomer ServiceProblem SolvingCollaboration

Required

Bachelor's Degree Required and 3 years progressive experience in an Information Technology related field

EPIC/Specified Application Certification(s)

Company

ThedaCare

For nearly 115 years, ThedaCare® has been improving the health and well-being of the communities it serves in northeast and central Wisconsin.

Founded in 2024

Appleton, Wisconsin, USA

5001-10000 employees

http://thedacare.org/

H1B Sponsorship

ThedaCare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (3)