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Brightstar Lottery · 1 day ago

Program Manager, Technology

West Greenwich, RI

Full-time

Onsite

Mid, Senior Level

$75K/yr - $165K/yr

3+ years exp

Brightstar Lottery is a global leader in lottery technology, known for delivering secure technology and comprehensive solutions. The Program Manager, Technology will lead and oversee the development and delivery of complex technology projects, manage budgets, and ensure effective customer engagement throughout the Software Development Lifecycle.

ComputerGamingInformation ServicesInformation TechnologyManufacturing

Hiring Manager

Kevin Magee

Responsibilities

Lead, coordinate, and oversee the development and delivery of complex technology projects across multiple accounts

Serve as a technical resource throughout the Software Development Lifecycle, managing business analysis, software design, development, and quality assurance

Represent the Software Delivery Team in customer and third-party interactions and collaborate with business account teams and lottery customers to define and execute software delivery roadmaps

Manage budgets and forecasts for multiple accounts and actively participate in incident management for critical lottery system issues

Apply a disciplined approach to software development and lead delivery engineers, ensuring effective customer engagement and financial planning

Develop software delivery roadmaps aligned with customer strategies

Define and evaluate project scope and manage delivery activities

Oversee project resources and materials

Facilitate cross-disciplinary communication and problem resolution

Implement corporate and customer processes and procedures

Act as liaison between customers and project teams

Monitor resource assignments and escalate as needed

Track project progress and report status

Analyze and forecast project spending and program budgets

Conduct post-project reviews and drive continuous improvement

Support multiple lottery customers and concurrent projects

Manage incident resolution and software delivery improvement initiatives

Qualification

Software Development LifecycleCMMIPMBOKProject ManagementCertified ScrumMasterMS OfficeStrategic PlanningCommunication SkillsRelationship BuildingConflict ManagementDecision Making