Chartway Credit Union · 4 days ago
Vice President - Mortgage Production
South Jordan, UT
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expChartway Credit Union is committed to fostering a diverse and inclusive workplace. The Vice President of Mortgage Production is responsible for leading the mortgage production strategy, focusing on team leadership, market growth, and execution across the Mortgage Loan Officer team.
BankingFinanceFinancial ServicesOnline Portals
Hiring Manager
Lisa Deubler, CCUFC
Responsibilities
Lead, coach, and develop the Mortgage Loan Officer team to drive consistent and sustainable production across both purchase and refinance segments
Establish performance expectations, accountability routines, and cultural standards that promote a high performing and supportive member focused production environment
Oversee the mortgage production pipeline including applications, locks, submissions, and funded loans with attention to quality, pull through, and conversion
Monitor daily, weekly, and monthly production performance and implement coaching strategies or interventions as needed to improve individual and team outcomes
Manage production performance across multiple markets using structured territory management practices that support local engagement and referral growth
Build strong, field focused relationships with real estate agents, builders, title companies, and referral partners to deepen external engagement and grow market presence
Represent Chartway within the mortgage lending community and industry organizations to enhance awareness, reputation, and referral connections
Maintain strong awareness of competitor pricing, products, and frontline insights to ensure Chartway remains well positioned in each market
Hire, develop, and retain high performing Mortgage Loan Officers in alignment with organizational values, culture, and performance expectations
Strengthen cultural health through communication, coaching, and transparent expectations across the Mortgage Loan Officer team
Collaborate with Mortgage Operations, Underwriting, and Processing leaders to ensure an efficient origination experience while maintaining clear ownership of production responsibilities
Partner with Marketing and Community Engagement on campaigns, events, and outreach initiatives that support mortgage production and market expansion
Contribute to annual mortgage production planning including volume goals, revenue forecasts, expense awareness, and staffing recommendations
Review production performance reporting and collaborate with the Senior Vice President of Real Estate Lending to adjust strategies, territory focus, and resource deployment
Ensure practices comply with all applicable regulations including Regulations B, C, X, Z, Fair Housing Act, and Fair Credit Reporting Act
Promote responsible lending practices and remain alert to suspicious activity that may require escalation under the Bank Secrecy Act
Qualification
Required
Bachelor's degree in a related field
Minimum of eight years of experience in mortgage production or in a mortgage sales environment with a record of growing production and leading high performing teams
Experience with both purchase and refinance production required, with demonstrated strength in referral-based environments
Strong knowledge of mortgage loan products, production strategies, referral development, pricing, and the origination lifecycle
Ability to lead a distributed Mortgage Loan Officer team and foster a cohesive, performance driven, and culturally aligned environment
Skilled in interpreting mortgage market conditions, competitive dynamics, and production data to inform coaching, strategy, and territory focus
Ability to create and execute a results-oriented production plan that aligns with business goals and drives sustainable growth
Strong collaboration and communication skills with the ability to partner effectively across departments while maintaining clear ownership of production responsibilities
Proficiency with LOS and POS systems, pricing engines, and automated underwriting engines such as Desktop Underwriter and Loan Prospector
Ability to represent Chartway at industry events and build trusted professional relationships with realtors, builders, and other referral partners
Ability to observe and escalate suspicious activity in accordance with Bank Secrecy Act requirements
Willingness to travel across Chartway's markets
Preferred
Experience building, growing, or stabilizing a mortgage production team across multi state or multi market footprints
Benefits
Comprehensive benefits package
Company
Chartway Credit Union
Guided by our Purpose and Values, we're honored to serve more than 230,000 members through our branch network and a full line of traditional and digital financial products and services, including Online, Mobile, Video, and Telephone Banking.
501-1000 employees
H1B Sponsorship
Chartway Credit Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
B
Brian Schools
President & CEO
S
Sterlin Phifer
Item Processing Representative, Operations Item Processing
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