Frontgrade Technologies · 1 day ago
Strategic Account Manager (L3Harris & General Dynamics)
United States
Full-time
Remote
Senior Level
$147K/yr - $187K/yr
5+ years expFrontgrade Technologies is a leading provider of high reliability and radiation assured solutions for defense, space, intelligence, commercial, and civil applications. The Strategic Account Manager will manage day-to-day execution of customer needs, drive responsiveness, and identify new business opportunities within assigned strategic accounts, ensuring outstanding customer experience and expanding Frontgrade's presence within key programs.
E-CommerceElectronicsFinancial ServicesInformation TechnologyManufacturingRetailSoftware
No H1B
U.S. Citizen Only
Responsibilities
Customer Engagement & Relationship Management
Serve as the primary day-to-day point of contact for procurement, program management, and supply chain personnel at assigned strategic accounts
Maintain continuous communication to ensure timely responses, proactive updates, and customer satisfaction
Support the DSA in managing customer meetings, QBRs, and relationship development activities
Coordinate with internal teams to ensure all customer deliverables, quotes, and actions are completed on schedule
Opportunity Development & Pipeline Growth
Under the direction of the DSA, identify and qualify new business opportunities within assigned strategic accounts — including follow-on programs, derivative products, and cross-technology applications
Proactively engage with customer contacts to uncover emerging requirements, upcoming programs, and potential new pursuits
Collaborate with Solution Architects, Strategic Pursuits, and Growth Operations to capture and document early-stage opportunities in CRM
Support the development of initial capture plans, white space analyses, and opportunity qualification reviews
Contribute to pipeline growth metrics and report progress in monthly account and Sales Council reviews
Order & Opportunity Management
Manage transactional and repeat business opportunities to drive incremental bookings
Oversee the full lifecycle of RFQs and RFPs from receipt through submission and order entry, in collaboration with the Inside Sales Manager (ISM)
Ensure opportunity and quote data are accurate and up to date in CRM and ERP systems
Track order fulfillment and coordinate issue resolution with Operations, Program Management, and Finance
Forecasting & Reporting
Maintain and update opportunity forecasts for assigned accounts in CRM
Track bookings, backlog, and pipeline movement, providing input to the DSA for forecast reviews
Assist with account-level reports, QBR materials, and performance dashboards
Support risk and mitigation analysis for revenue and pipeline health
Cross-Functional Coordination
Partner with the ISM on quote accuracy, order management, and process efficiency
Collaborate with Solution Architects to develop preliminary technical responses for new opportunities
Coordinate with Growth Operations to ensure compliance with Frontgrade’s commercial processes, Delegation of Authority, and CRM governance
Work with Finance, Contracts, and Program Management to support proposal accuracy and timely order closure
Development & Growth
Develop a strong understanding of Frontgrade’s products, technologies, and customer missions
Actively participate in coaching and mentorship under the SAD and Senior Director
Build foundational skills in strategic selling, pipeline management, and account development
Progress toward readiness for promotion to a Strategic Account Manager or Growth Territory Manager role through demonstrated initiative and results
Qualification
Required
Bachelor's degree in Business, Engineering, or related field preferred. Applicable experience in lieu of a Degree may be considered
5-10 years of experience in sales, account management, or customer operations (defense or aerospace preferred)
Proven success supporting complex customer accounts or programs
Experience identifying or qualifying new opportunities within existing customer portfolios
Ability to manage multiple priorities in a fast-paced, matrixed environment
Willingness to travel for customer visits and account reviews (40-50%)
Benefits
Medical (FSA + HSA)
Dental
Vision
Immediate 401K Vesting/Matching
Career Opportunity and Growth
Tuition Reimbursement
Student Loan Repayment
Generous PTO and 11 paid Holidays per year (8 regular and 3 floating)
8 weeks of 100% Paid Family Leave
Profit Sharing Plan applies to all non-Annual Incentive Plan and non-Sales Incentive Plan employees.
Company
Frontgrade Technologies
Frontgrade Technologies provide reliable, cutting-edge electronic solutions for space and national security.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lorne Graves
Chief Technology Officer
Recent News
2025-11-19
Company data provided by crunchbase