Timeless Medical Systems · 1 month ago
Clinical Specialist I (RD/RN)
United States
Full-time
Remote
Mid Level
3+ years expTimeless Medical Systems is a company that develops innovative software solutions for clinicians in healthcare facilities. The Clinical Specialist I will engage with customers to understand their needs, assist in implementing solutions, and provide support throughout the integration process.
Health CareInformation TechnologyMedicalSoftware
Responsibilities
Engage directly with the customer’s hospital clinical team to provide strategic support for TMS software implementation
Analyze customer needs to determine the recommended workflows and help the customer better understand the clinical practice change management needed for a successful adoption
Act as an information source and communicator between the customer's clinical team and internal departments
Collaborate with project teams to ensure the implementation is set up for success and project goals will be achieved
Monitor project progress by tracking assigned activities and resolving workflow issues in a timely manner
Recommend best practices to customers and provide the clinical proof to drive workflow change management
Support the analysis, design, implementation, evaluation, optimization, and maintenance of Timeless Medical products and projects
Show a comprehensive understanding of clinical care and practice standards, patient flow, and operational processes
Develop and execute customer training plans to ensure the recommended workflows have a high adoption rate
Determine valuable product enhancements and submit the requests to ensure the Timeless Medical products stay current and relevant to current hospital operational practices and workflows
Develop and maintain a thorough knowledge of TMS software applications and products
Qualification
Required
Bachelor's Degree with Registered Dietician credential or Registered Nurse License
Related Clinical Leadership required
3+ years direct work experience in a milk lab environment preferred
Ability to interpret and apply technical information
Demonstrated experience analyzing clinical and technical requirements
Ability to write operational procedures in both technical and user-oriented language
Ability to troubleshoot clinical process changes, errors, and subsequent modifications; must be able to do this with the work of other project team members
Ability to interpret the operational requirements of end-users, project managers, and other stakeholders
Good written and verbal communication skills
Proven organizational, presentation, and problem-solving skills
Self-starter and highly motivated to make proactive changes
Ability to accept and integrate constructive feedback
Effective deadline management
Strong customer service orientation
Knowledge of standard Microsoft Office and Google Suite Products (Word, Excel, PowerPoint, Gmail, GDrive)
Must reside within 1 hour of major international airport
Preferred
Master's degree preferred
3+ years direct work experience in a milk lab environment preferred
Bonus points for experience using Timeless Medical Systems' software
Company
Timeless Medical Systems
Timeless Medical Systems is provider of advanced software, hardware and IT solutions for Healthcare professionals.
Founded in 1995Charlottetown, Prince Edward Island, CAN
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Antonelli
Vice President, Technology
B
Brad Pineau
Founder
Recent News
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