First Fed · 1 week ago
Mortgage Loan Officer
Port Angeles, WA
Full-time
Onsite
Entry, Mid Level
2+ years expFirst Fed is a local community bank recognized for its growth and commitment to philanthropy. The Mortgage Loan Officer will be responsible for generating mortgage loan business, responding to customer inquiries, and managing the loan production pipeline to meet client needs and bank policies.
BankingFinanceFinancial ServicesMortgage
Responsibilities
Originate residential mortgage loans to the targeted servicing market
Respond to customer inquiries and pursue referrals that are generated from personal and bank business channels
Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advise customers of product/pricing policies and guidelines, and gather any additional required information
Prepare loan applications for mortgage loan products
Set customer expectations for additional information needs and closing date
Generate preliminary disclosures and review them with the applicant
Request and collect required customer information to support the application process
Respond in a timely manner to requests for information needed or to clarify issues identified to process loan applications
Effectively manage loan production pipeline to ensure accuracy at all times
Coordinate the loan closing with the customer and, if used, closing agent/title Company
Communicate closing date to affected parties; perform pre-closing review of loan documents individually and, if requested, with loan customer
Unless assigned to outside vendor, perform loan closing
Attend closings as required or requested. As necessary, decline or condition loans that are not acceptable to the Bank as requested based on loan policy and credit guidelines
Follow all regulatory guidance in the communication of such denials/counter-offers to the applicant
Provide exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements
Demonstrate a commitment to professional ethics in the performance of all lending activities and ensures compliance with all Federal and State compliance policies and adhering to HMDA requirements
Establish and promote networking opportunities within the community that will aid in the promotion of Bank products
Educate the customer on Bank products, pricing, underwriting and regulatory guideline. The goal will be to aid the presentation of appropriate products that will match the customer’s needs
Support the cross-sell efforts outside of lending to aid in the attainment of goals for deposits and other fee services
Maintain a high standard of professionalism and support for overall customer service goals in personal responsibilities and in support of lending team
As requested, support the collection efforts on delinquent and distressed loans
Participate in designed training programs to: Enhance knowledge of Bank standards, products, guidelines and policies, regulatory guidelines and documentation and compliance needs; expand knowledge of industry and changes requiring adjustments in process; coordinate process needs with Underwriters, Processors, Closers and Funders
Ensure compliance with Bank Secrecy Act (BSA) regulations and other federal and state regulations pertinent to this position
Complete annual BSA training in a timely manner in accordance with BSA regulations and internal policies and procedures
Maintain regular and predictable attendance
Perform related duties and responsibilities as required and other duties as assigned
Qualification
Required
High School Diploma or the equivalent
Typically requires two to three years of demonstrated and effective experience in mortgage loan origination
The ideal candidates are those with current experience in lending coupled with a primary focus of actively seeking clients
Knowledge of conventional and/or government guidelines relevant to mortgage lending
Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending
Incumbent must be goal driven and maintain current knowledge of lending programs, policies and procedures
Demonstrated sales skills with strong presentation and customer service capabilities
Working knowledge of regulatory requirements for mortgage lending
Strong interpersonal skills and comfort in dealing with customers in a sales-promoted environment is required
Demonstrated ability to meet established goals through effective time management that allows handling of multiple transactions throughout the workday
Develop and maintain a sound knowledge of Bank policies, procedures, documentation and compliance requirements
Proficiency with PC applications including MS Office Suite
NMLS required
Benefits
Medical, dental, and vision insurance
Paid time off
Retirement plans (401k with company match and Employee Stock Ownership Plan)
Gym membership reimbursement
Discounts on our banking products
Company
First Fed
First Fed is a local community bank on an exciting growth trajectory with 16 locations in 5 counties across Washington.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.5M2021-04-15Series Unknown· $0.5M
Leadership Team
Curt Queyrouze
Chief Executive Officer
Geraldine Bullard
Interim Chief Executive Officer
Recent News
2026-01-09
2025-11-08
Company data provided by crunchbase