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Tourneau|Bucherer · 4 hours ago

Training Coordinator

New York, United States

Full-time

Hybrid

New Grad, Entry Level

$60K/yr - $65K/yr

Bucherer USA is seeking a Training Coordinator to join the Human Resources team, primarily supporting the Learning and Development function in a variety of projects and administrative tasks. The role involves collaborating across departments, managing the Learning Management System, and supporting training initiatives to enhance employee experience.

E-CommerceLifestyleRetailWearables

Responsibilities

Collaborate and work cross functionally across a variety departments and retail to assist in producing deliverables that will have a positive impact and experience for our employees

Act as the administrator for the Learning Management System (LMS), resolving technical issues, managing user feedback, and responding to learning needs identified through the platform

Responsible for the administrative upkeep of the Mystery Shop Program- reviewing scores, identifying opportunities, tracking successes and drafting related communications

Support in design and produce training collateral for all of retail

Track participation, completion, and engagement metrics across all training platforms

Responsible for managing and updating of the brand training calendar for all locations, consisting of 30 plus brands

Responsible for managing and updating of the company L&D calendar for corporate

Responsible for planning and coordination of brand and internal trainings, ensuring a seamless execution of these sessions, both in-person and virtually

Communicate effectively with internal teams and brand partners to ensure clarity of expectations and training needs

Support onboarding program-track progress, auditing training completions, and communicating opportunities with HR

Assist in facilitating engaging workshops in person and via Microsoft teams

Assist in the planning and execution of employee engagement activities and events

Flexible to support at 5th Avenue and Long Island City office, as needed

Help create a positive and inclusive learning environment

Stay current with training trends, tools, and facilitation techniques

Ad hoc projects as assigned related to the HR and Learning and Development function

Qualification

Learning Management SystemTraining designFacilitationExcelPowerPointMicrosoft TeamsLuxury industry knowledgeProfessionalismMultitaskingAttention to detailInterpersonal skillsVerbal communicationWritten communicationTeam playerMotivational skillsPositive attitude

Required

Bachelors degree

Knowledge of Excel, PowerPoint, Microsoft teams

Must have excellent attention to detail and organization skills

Excellent interpersonal skills with the ability to build strong internal and external partnerships, acting as a liaison between corporate departments, brand partners and store locations

Strong and confident verbal and written communicator

Excellent team player and collaborator

Ability to engage and motivate diverse groups of individuals

Experience in training teams in person and in virtual settings

Must have an understanding of the luxury industry, watch and jewelry knowledge a plus

Ability to maintain utmost professionalism and discretion

Experience in a multitasking work environment

Positive and can-do attitude

Company

Tourneau|Bucherer

The Marriage Of Tourneau And Bucherer In 2018, Two Long-Standing Industry Leaders, Is Bringing Together The Best Of Both Companies To Surprise And Delight Watch And Jewelry Customers Around The World.

Founded in 1900