Universal Music Group · 1 month ago
Director, Physical Operations – Procurement and Capacity Planning
New York, NY
Full-time
Onsite
Director/Executive
$99K/yr - $218K/yrUniversal Music Group is the world’s leading music company, committed to artistry, innovation, and entrepreneurship. The Director, Physical Operations – Procurement & Capacity Planning is responsible for owning and optimizing global manufacturing capacity across VMG’s third-party production network, focusing on vinyl records and ensuring release schedules are met while navigating complex global supply chains.
Audio Recording and ProductionMedia and EntertainmentMusicPublishing
Responsibilities
Own short- and long-term capacity plans across third-party manufacturing partners
Secure and allocate capacity to meet release schedules, pre-orders, and forecasted demand
Translate forecasts and release plans into actionable plant-level commitments
Maintain forward visibility into plant load, tooling, and seasonal constraints
Monitor plant performance against committed capacity, lead times, service levels, and quality
Escalate and resolve capacity shortfalls, missed commitments, or quality-related issues
Actively manage constraints, bottlenecks, and priority changes, communicating updates clearly
Serve as an escalation point for high-impact or time-sensitive releases
Coordinate capacity planning across multiple Production Managers globally
Partner closely with Release Planning, Forecasting, Procurement, and Logistics teams
Ensure consistent prioritization and execution across regions, formats, and vendors
Identify and mitigate manufacturing and capacity risks across the supply base
Improve reliability through vendor performance management and diversification strategies
Support onboarding and qualification of new manufacturing partners
Drive adherence to SOPs and continuous improvement initiatives
Apply deep knowledge of vinyl manufacturing process, including plating, pressing, and packaging
Inform planning decisions with a practical understanding of technical constraints
Partner on the evolution of capacity planning, forecasting, PO, and production tracking tools
Track KPIs including capacity utilization, lead times, on-time delivery, and vendor performance
Qualification
Required
Proven experience in a senior capacity planning or manufacturing operations role
Direct experience with vinyl or physical media manufacturing strongly preferred
Strong understanding of third-party manufacturing networks and vendor management
Ability to balance speed, cost, quality, and risk in high-stakes environments
Excellent communication and cross-functional collaboration skills
Benefits
Comprehensive medical, dental, vision, and FSA options, as well as:
100% coverage for out-patient mental health services
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
A lifetime fertility support allowance of $30,000 to plan participants
Student Loan Repayment Assistance and Tuition Reimbursement
100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Company
Universal Music Group
Universal Music Group is a music-based entertainment company that offers music recording, publishing, and merchandising services worldwide. It is a sub-organization of Leviy Publishing.
Founded in 1934
10001+ employees
H1B Sponsorship
Universal Music Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (24)
2023 (14)
2022 (22)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$8.65BKey Investors
William AckmanTencent
2023-06-06Post Ipo Debt· $802.31M
2021-09-21IPO
2021-06-21Secondary Market· $4.17B
Leadership Team
Devraj Sanyal
Chairman & CEO, Universal Music Group, India & South Asia; SVP Strategy "AMEA"
Timothy Xu
Chairman and CEO
Recent News
Digital Music News
2026-01-17
Music Business Worldwide
2026-01-16
Company data provided by crunchbase