ForgeOS · 1 month ago
Manager Data Migration
United States
Full-time
Onsite
Mid, Senior Level
3+ years expForgeOS is seeking a Manager of Data Migration to lead their client-facing onboarding team and ensure accurate data migration into their proprietary platform. This role involves managing projects, optimizing workflows, and collaborating with various stakeholders to enhance data quality and team efficiency.
AnalyticsBusiness IntelligenceCloud ComputingData IntegrationEnterprise SoftwareSaaSSecuritySoftwareTelecommunications
Responsibilities
Lead and manage all client-facing data migration and onboarding projects, ensuring timely and accurate completion
Assign and track team projects based on individual strengths and experience; monitor progress using open project plans and tracking tools
Provide management, training and guidance to Data Migration Coordinators:
Participate in the establishment of clear and measurable goals, and meeting or exceeding stated goals
Identify individual team member growth or challenge areas including conducting required performance reviews
Manage and enforces company policies, including application of policies to PTO requests from team
Remain current with and enforce state employment laws such as overtime, break laws, discrimination and harassment prevention
Collaborate with team members to develop SOP and workflow documentation
Organize and optimize workflows for data extraction, entry, and validation; ensure all processes are documented and aligned with compliance and business goals
Serve as a point of escalation and maintain proactive communication with clients, internal teams, and channel partners; manage status updates and resolve issues promptly
Input and validate customer data in Forge’s operating system; ensure accurate documentation and timely reporting of project data
Support initial partner kickoff calls and coordinate onboarding activities
Create and maintain workflow documentation, project tracking spreadsheets, diagrams, and process maps
Analyze work processes to identify optimization opportunities; implement improvements to enhance team efficiency and data quality
Provide coaching, training, and performance feedback to Data Migration Coordinators; set clear goals and support professional development
Participate in technical and professional training as required; foster a culture of continuous learning and innovation
Perform other related duties as assigned
Qualification
Required
Bachelor's degree or four or more years of relevant work experience
3-5 years of proven management experience, team leadership, coaching, performance feedback, and resource planning
3-5 years of work experience in the indirect channel environment with Technology Services Distributors (TSD's)
Demonstrated proficiency in PC and software applications including O365
Advanced technical skills, particularly in Microsoft Excel demonstrating ability to filter data sets, navigate large spreadsheets, execute queries such as =Sum or =ROUND, leverage Pivot Tables, and utilize VLOOKUPs efficiently
Excellent listening, verbal, and written communication skills
Demonstrated track record of prioritizing, multi-tasking, and efficient time management
Experience making independent decisions based on policies, practices, and order requirements
Ability to understand complex issues, make sound decisions and then communicate resolutions while under pressure in a fast-paced environment clearly
Occasional travel as needed
Must be authorized to work in the United States for any employer
Must be able to read, write and speak English proficiently
Company
ForgeOS
ForgeOS provides a software platform that centralizes technology services, contracts, and commissions for data-driven decisions.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Mike Sickle
Co-founder and Chief Revenue Officer
Marc Gold
President & Chief Operating Officer
Company data provided by crunchbase