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YourCNB · 1 day ago

Customer Service Representative (Teller)

Meridian, MS

Full-time

Onsite

New Grad, Entry Level

YourCNB is a financial institution seeking a Customer Service Representative (CSR) to provide exceptional customer service and support in a fast-paced team environment. The CSR will be responsible for processing transactions, establishing customer relationships, and making qualified referrals to help customers achieve their financial goals.

BankingFinancial ServicesMobile

Responsibilities

Accurately processes transactions including deposits, night drop deposits, withdrawals, transfers, loan payments, official checks, money orders and credit card advances

Adheres to the bank’s Vision, Core Competencies and Moments of Truth while listening for referral opportunities and referring customers to the appropriate areas of the bank

Safeguards the bank’s assets by efficiently operating a cash drawer while following the bank’s policies and procedures and adhering to the Bank Operations Manual

Assists with any other duties assigned which may include maintaining the vault or ATM, and preparing daily reports

Continued education of regulations, policies, procedures and product knowledge