Xsell Resources · 3 weeks ago
AI Chatbot Prompt Engineer (NO C2C)
Hartford, CT
Full-time
Hybrid
Entry, Mid Level
2+ years expXsell Resources is seeking a skilled and innovative Prompt Engineer to join their AI development team. This role focuses on crafting and optimizing prompts for a conversational AI chatbot that supports healthcare members and providers in accessing accurate, timely information.
ConsultingInformation Technology
Hiring Manager
Jaime Kowal
Responsibilities
Develop and iterate on prompt strategies for LLM-based agents
Ensure prompts are contextually accurate, domain-specific, and aligned with end user (member or provider) needs
Collaborate with healthcare SMEs, developers, and product teams to build effective conversational flows
Analyze chatbot performance and iterate on prompt strategies using user feedback and analytics
Maintain prompt libraries and documentation for healthcare use cases (e.g., benefits, claims, coverage)
Ensure compliance with HIPAA and other healthcare data privacy regulations
Work closely with designers, engineers, and data scientists to align prompt design with conversational flows
Conduct A/B testing and usability studies to enhance chatbot interactions
Qualification
Required
Bachelor's or Master's degree in Computer Science, Linguistics, AI/ML, or related field
2+ years of experience in working with LLMs, prompt engineering and tuning techniques
Experience with IBM Watsonx or Google Dialogflow / Vertex AI
Strong understanding of healthcare terminology and workflows
Proficiency in Python and version control systems (e.g., Git)
Excellent communication and analytical skills
Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience required
Preferred
Experience with agentic AI architectures and multi-agent orchestration
Knowledge of retrieval-augmented generation (RAG) and vector databases
Experience in healthcare provider or payer environments
Familiarity with regulatory frameworks (HIPAA, HITECH)
Experience with chatbot analytics and UX testing tools
Python – for scripting, data analysis, and integration with AI platforms
JavaScript/TypeScript – for chatbot front-end and middleware development
Node.js – for backend services and API integration
Java – especially for IBM Watson integrations
Go or Kotlin – for scalable microservices (optional but beneficial)
Company
Xsell Resources
Xsell Resources specializes in the placement of contract, contract to direct and permanent IT professionals that include Project/Program Managers, Business Analysts, QA/Test, Developers/Programmers and Infrastructure professionals.
11-50 employees
H1B Sponsorship
Xsell Resources has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (9)
2023 (11)
2022 (7)
2021 (7)
2020 (20)
Funding
Current Stage
Early StageCompany data provided by crunchbase