Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank) · 1 month ago
General Manager - Interior Define
Dallas, TX
Full-time
Onsite
Mid, Senior Level
$110K/yr - $130K/yr
4+ years expHavenly is reimagining the furniture shopping experience with customizable, design-forward pieces. As the General Manager of the Dallas Studio, you will lead a high-performing team to drive sales and deliver an exceptional client experience across multiple channels.
ConsumerE-CommerceHome DecorInterior Design
Responsibilities
Deliver exceptional, high-touch service across all channels—in-studio, online, virtual consultations, email, phone, and chat
Ensure every client receives a warm, tailored experience from first interaction to final purchase
Own the studio’s sales targets and KPIs, building strategies to meet and exceed goals
Guide your team through a client-first, consultative selling process rooted in design expertise
Cultivate and grow relationships with trade clients and local design professionals to drive repeat business and referrals
Use data to monitor performance, optimize team productivity, and implement improvements
Hire, train, and lead a team of Design Experts and Studio Associates
Create a collaborative, motivated studio culture rooted in accountability and growth
Provide ongoing feedback, coaching, and career development support
Leverage our tech stack—including CRM systems (Hubspot or similar), Slack, and Google Suite—to manage client relationships, team communications, and daily studio operations
Maintain studio operations including staffing, scheduling, inventory, and visual standards
Qualification
Required
4+ years of experience in sales management, retail, or design services
Proven track record of meeting or exceeding revenue goals while delivering high-level service
Experience hiring, managing, and developing team members
Strong communication and interpersonal skills
Proficiency with CRM tools, Google Suite, and internal communications tools like Slack
Willingness to work a retail schedule, including weekends and holidays
Must be able to lift/move up to 50 lbs. and navigate the studio floor with ease
Requires standing, bending, and moving throughout the day
Must be authorized to work in the U.S
Preferred
Driver's license preferred
Benefits
Generous PTO, paid parental leave, and volunteer days
Health, dental, vision, disability
401(k) + Match
Furniture discounts, free design services, and annual merchandise credit
A warm, creative, inclusive culture that values your point of view
Company
Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank)
Open the door to better living. Havenly Brands is on a mission to redefine how people shop for home.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$85.82MKey Investors
Suttona CapitalFoundry GroupBinary Capital
2021-12-22Series Unknown
2021-06-02Series C· $28M
2020-06-04Series Unknown
Leadership Team
Lee Mayer
Co-Founder & CEO
Emily Motayed
Co-Founder
Recent News
2026-01-09
Business Insider
2025-11-03
2025-05-06
Company data provided by crunchbase