Apply on Employer Site

Coretelligent · 2 hours ago

Business Technology Advisor

United States

Full-time

Remote

Entry, Mid Level

$100K/yr - $130K/yr

1+ years exp

Coretelligent is a company that partners with regulated organizations to provide secure IT environments. They are seeking a Business Technology Advisor to align technology solutions with client business goals through strategic planning and consulting, ensuring client satisfaction and retention.

Cloud Data ServicesIT InfrastructurePrivate CloudService Industry

Comp. & Benefits

Responsibilities

Deliver recurring client-facing strategy sessions that include technology roadmaps, budget planning, and strategic recommendations that align to business goals

Create and manage Statements of Work (SOWs) for standard IT projects, while maintaining ownership of ongoing strategy case tracking

Provide ad hoc IT consulting and guidance on environment sizing, solution design, and IT modernization to both clients and internal engineering teams

Perform Managed IT solution scoping, including infrastructure reviews, license reconciliation, and cost analysis to ensure operational efficiency

Educate clients on Coretelligent's service offerings, defend solution recommendations, and help align clients to our best-practice technology stack

Participate in product evaluations and testing, contributing client-centric feedback to improve solution readiness and internal alignment

Collaborate with sales, client success, and delivery teams to support pre-sales technical discovery and ensure smooth handoffs for implementation

Help identify trends across client portfolios that can inform broader service improvements, bundling, or product positioning

Qualification

IT consultingTechnical account managementAdvanced Technical CertificationsVMware vSphereMicrosoft Windows ServerMicrosoft Active DirectoryExchange ServerVPN ClientsFirewallsWireless TechnologyRemote DesktopCloud ServicesStorage SolutionsBackup SolutionsInfrastructure understandingStrategic roadmapsBudget planningStatements of Work (SOWs)Bachelor's degreeIndustry certificationsInterpersonal skillsCommunication skills

Required

1-3 years in IT consulting, technical account management, or vCIO-level advisory within a managed services or IT solutions provider environment

Advanced Technical Certifications (VMware, Microsoft, Cisco, Fortinet, etc.)

Ability to configure, maintain, and troubleshoot key technologies, including: VMware vSphere, Microsoft Windows Server (2019 / 2016 / 2012 R2), Microsoft Active Directory (Group Policy, DHCP, DNS, NPS, etc.), Exchange Server (2019, 2016, 2013, 2010), VPN Clients (Cisco, Fortinet), Firewalls (Fortinet, Cisco), Wireless Technology (Aerohive, Meraki, Ubiquiti), Remote Desktop (MS RDS, Citrix), Cloud Services (O365, Egnyte, Centrify/iDaptive, Box/DropBox, etc.), Storage (HPE Nimble, DellEMC, Synology, etc.), Backup Solutions (Veeam, Zerto, etc.)

Strong understanding of infrastructure, M365, licensing models, and service delivery frameworks in SMB and mid-market environments

Proven experience building strategic roadmaps, budget plans, and SOWs in a recurring client advisory model

Strong interpersonal and communication skills; able to engage and influence executive-level stakeholders and internal engineering teams

Bachelor's degree in a related field