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Ovative Group · 1 day ago

Account Director, Client Services

Minneapolis, MN

Full-time

Hybrid

Director/Executive

$123K/yr - $228K/yr

10+ years exp

Ovative Group is an independent, full-funnel media, measurement, and creative firm that helps brands transform their media and measurement programs. The Account Director will be responsible for leading major client accounts, driving strategic business impact, and creating a world-class client experience.

ConsultingConsumer GoodsLegalRetail

Culture & Values

Responsibilities

Develop and lead cross-functional marketing strategies and roadmaps aligned with client priorities that drive results and grow the business on a one-to-three-year

Accountable for regular & timely messaging on overall health of accounts to key senior internal & external partners

Responsible for overall performance KPIs keeping a pulse against goals removing barriers to drive forward momentum

Accountable Lead, drive, retain and grow the overall relationship and performance of two to four Ovative accounts

Effectively manage client relationships, establishing trust and credibility and serving as an expert on their business for digital media, measurement and the overall business model

Own the relationship strategy and create strong relationships with key decisions makers, beyond day to day contacts

Actively coach account teams, account managers & future account directors to solve complex client problems

Support teams in structuring their workstreams, allocating team resources, providing role clarity and aligning subject matter expertise as needed

Foster a culture of open communication, and candid 360-degree feedback

Inspire account teams and direct reports to achieve their quarterly, annual, and long-term goals, helping to mitigate roadblocks along the way

Inform staffing strategy and help recruit, onboard and develop new Ovative team members and leaders

Qualification

Digital marketing strategyClient relationship managementTeam leadershipAnalytical problem solvingProject managementBusiness acumenDiverse team developmentDigital strategy consultingMedia planningBuyingCommunication skills

Required

Strong ability to solve analytical, conceptual and big picture problems using sound critical thinking techniques

Experience building, leading, and developing teams with diverse team members from a range of backgrounds

Possess a strong business acumen & deep understanding of how digital can drive an enterprise business forward

10+ years of experience directly responsible for leading cross-functional business strategies through clear communication, structured problem solving skills, and project management ownership

5+ years of experience managing direct reports

Excellent written and oral communication skills