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New York Life Insurance Company · 2 months ago

Senior Associate - DR Recovery Lead (IT Operations)

United States

Full-time

Remote

Senior Level, Lead/Staff

$108K/yr - $156K/yr

8+ years exp

New York Life Insurance Company is evolving into a more technology-, data-, and AI-enabled organization. As the DR Recovery Lead (IT Ops), you will be responsible for overseeing day-to-day disaster recovery operations, ensuring compliance with regulatory standards, and continuously improving recovery capabilities.

FinanceFinancial ServicesInsurance

H1B Sponsor Likely

Responsibilities

Build, maintain, and continuously improve infrastructure and application recovery runbooks (including integrations and upstream/downstream interfaces) aligned to the enterprise DR framework and RACI

Lead automation-first recovery using IaC/pipelines and evidence harness to capture artifacts, health checks, and outcomes for audit

Lead quarterly tabletop/functional validations, drive an annual DR exercise calendar, and manage test evidence and acceptance with business owners

Monitor configuration parity and drift; ensure DR capacity/readiness across failover patterns; coordinate change windows with APSO/CAB

Coordinate restoration of IAM, keys/certs, and control re-enablement in alignment with cyber-incident procedures

Partner with DBA/Data teams on backup/restore or replication, validation, and reconciliation steps

Define and run synthetic probes/SLIs/SLOs and publish dashboards to verify recoverability

Orchestrate third-party SLAs, negotiate test windows, and validate contractual obligations and evidence

Maintain Critical Business Service (CBS) inventories and dependencies; scale playbooks across priority CBS

Serve as DR operations lead for activation, coordinating comms and cross-tech execution through recovery

Ensure DR strategies, patterns, and runbooks conform to enterprise architecture standards, reference architectures, and future-state infrastructure plans; participate in design reviews and provide DR non-functional requirements

Engineer and operate DR solutions across on-prem and multi-cloud environments (e.g., AWS/Azure), leveraging cloud-native patterns such as active/active, regional failover, immutable infrastructure, and serverless recovery

Embed controls and evidence to meet NYDFS, SOX, GDPR, and related obligations; align to NIST (e.g., SP 800-34/61) and ISO 22301 principles; maintain audit-ready artifacts and traceability

Drive quarterly improvement backlogs; pilot emerging techniques (e.g., chaos engineering/game days, AI-assisted recovery validation), retire manual steps, and report ROI

Qualification

Disaster Recovery operationsAutomation/IaCMulti-cloud infrastructureRegulatory complianceTest planning & executionVendor managementObservability expertiseDecision-making under pressureFinancial services experienceCertifications ITILCertifications AWS/AzureCommunicationLeadership

Required

8+ years in IT Operations / SRE / DR or equivalent enterprise resiliency roles

Hands-on experience with DR patterns (active/active, active/passive), backup/restore & replication, and hybrid/multi-cloud infrastructure

Strong automation/IaC background (e.g., Terraform/CloudFormation), CI/CD pipelines, and scripting (PowerShell, Bash, or Python)

Proven test planning & execution (tabletops through functional validation) with rigorous evidence capture

Familiarity with security control restoration (IAM, PKI, secrets) and alignment to cyber-incident runbooks

Observability expertise (health checks, synthetic probes, SLIs/SLOs, dashboards)

Effective vendor management, change/incident coordination (e.g., APSO/CAB), and cross-functional facilitation in a RACI-governed program

Architecture & compliance literacy: ability to interpret EA standards and reference architecture; working knowledge of NYDFS, SOX, GDPR, NIST, and ISO 22301 expectations as they relate to DR

Excellent communication, leadership, and decision-making under pressure

Preferred

Financial services or other regulated-industry experience

Certifications: ITIL, AWS/Azure architect/ops, DRII/BCI, or security (e.g., CISSP, GCIH)

Experience with chaos engineering, game-day design, and AI-assisted testing or recovery validation

Benefits

Leave programs

Adoption assistance

Student loan repayment programs

Company

New York Life Insurance Company

For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime.

Founded in 1845

New York, New York, USA

10001+ employees

https://www.newyorklife.com/

H1B Sponsorship

New York Life Insurance Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (149)

2024 (99)

2023 (85)

2022 (77)

2021 (48)

2020 (65)