AST SpaceMobile · 3 weeks ago
Information Technology (IT) Technician
Midland, Texas, United States
Full-time
Onsite
Entry, Mid Level
2+ years expAST SpaceMobile is building the first and only global cellular broadband network in space. They are seeking a skilled Information Technology (IT) Technician to support end users and maintain enterprise hardware and software systems, contributing to the reliability and efficiency of IT operations.
Information TechnologySatellite CommunicationTelecommunications
Responsibilities
Provide technical support to end users for workstations, servers, and mobile devices (hardware and software)
Support and maintain Office 365 applications for users
Prepare, deploy, and ship new hardware to remote sites and end users
Assist with deployment of on-premises hardware including routers, switches, Ethernet cabling, servers, workstations, monitors, and printers
Manage user accounts in on-premises Active Directory and cloud-based identity providers (Azure AD, LastPass)
Perform software installations, patches, and upgrades to maintain system security and integrity
Troubleshoot issues to isolate and diagnose common hardware and software problems
Create and maintain accurate systems documentation
Escalate complex issues to subject matter experts when required
Perform other related duties as assigned
Qualification
Required
High school diploma or equivalent required; associate or bachelor's degree in IT or related field preferred
A minimum of 2+ years in desktop support, help desk, or customer support roles
Experience supporting Microsoft Windows and Microsoft Office in a technical support capacity
Hands-on experience with hardware maintenance including racking servers, deploying workstations, and setting up peripheral devices
General knowledge of networking fundamentals (OSI model, TCP/IP, protocols, routing, firewalls)
Ability to work in a fast-paced and rapidly changing environment
Flexibility to participate in on-call rotations as needed
Strong interpersonal and communication skills
Proven ability to collaborate effectively within cross-functional teams
Excellent written and verbal communication skills
Meticulous attention to detail to ensure accuracy of documentation and deliverables
Customer service mindset and ability to learn new technologies quickly
Ability to lift and move equipment up to 50 lbs
Rack servers, run cables, crawl under desks, and work with hardware in office and data center environments
Ability to work in a standard office environment and use a computer for extended periods
Preferred
Certifications such as Microsoft, CompTIA, VMware
Experience with virtualization technologies (Hyper-V, VMware)
Familiarity with cloud IaaS platforms (AWS or Azure)
Experience with Cisco Meraki network infrastructure
Experience supporting macOS, iOS, and Android devices
Company
AST SpaceMobile
AST SpaceMobile is a space-based broadband cellular network company for unmodified mobile devices.
501-1000 employees
H1B Sponsorship
AST SpaceMobile has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2023 (2)
Funding
Current Stage
Public CompanyTotal Funding
$3.92BKey Investors
Trinity CapitalAtlas Credit Partners
2025-10-22Post Ipo Equity· $157.22M
2025-10-21Post Ipo Debt· $1.15B
2025-10-07Post Ipo Equity· $800M
Leadership Team
Shanti Gupta
Executive Vice President, Chief Operating Officer
Andrew Johnson
Member Board of Directors
Recent News
2026-01-11
The Motley Fool
2026-01-09
2026-01-09
Company data provided by crunchbase