Shorr Packaging Corp. · 3 hours ago
Account Manager
Groveport, OH
Full-time
Hybrid
Entry, Mid Level
1+ years expShorr Packaging Corp. is a company that emphasizes employee ownership and customer satisfaction. The Account Manager will assist Account Executives in managing customer service, inventory, and project management, focusing on building relationships and ensuring client needs are met.
Manufacturing
No H1B
Responsibilities
Communicate daily and or weekly with key customer contacts to ensure our service level are meeting, or exceeding expectation, with the intent being to continue to build account position and learn strategic information, such as scheduling, desired outcomes, business changes, competitive dynamics, etc
Manages the physical inventory (VMI) counting/analysis by planning and organizing a daily work schedule
Services Key Account as an on-site resource to perform daily, weekly and or monthly packaging line audits (monitor workflow, identify process improvements, etc.) as required by the Account Executive
Lead the planning and implementation of Key Account projects to include, but not limited to automation, process improvements, material changes, etc
Develop content for sales presentations as directed (i.e., Excel spreadsheets, Proposals, Business Reviews, etc.)
Manage the creation of sales proposals within the normal organizational channels
Define project tasks within specific accounts and the resource requirement to provide the appropriate direction and support to the Project Manager – Key Accounts and team
Communicate with primary Account Executive and Customer Service Rep on any activities/developments within assigned accounts
Copy primary Account Executive and Customer Service Rep on all communications regarding assigned accounts
Interacts with vendor reps as needed to obtain samples, pricing, quotations, etc
Submit orders as directed by primary Account Executive
Recommends changes in products/service by evaluating results and competitive developments
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to primary Account Executive
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; interacting with vendor reps; establishing personal networks; participating in professional societies
Review Daily Order Bookings and Commission Reports of primary Account Executive to find any potential mistakes and/or margin maximization opportunities
Enhances customer experience by maintaining a high level of energy, attitude and appearance
Qualification
Required
Bachelor's degree from four-year college or university; or a minimum of five years' experience in lieu of a degree
Minimum of 1 year experience in Business to Business (B2B) customer facing customer service, sales or sales support
Strong grasp of Microsoft Office with emphasis on Outlook, Word and Excel
Ability to travel to local Columbus metro customers
Benefits
Employee Stock Ownership Plan (ESOP) - Together, We Own It!
Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages
Competitive base compensation plus targeted annual bonus plan
Generous Paid Time off: Vacation, Sick and Floating Holidays along with company holidays
401K with company match
Team based Employee Owner company culture
Company
Shorr Packaging Corp.
Shorr is your premium, full-service packaging partner.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Rob Onorato
Chief Executive Officer
Kevin Vrba
Chief Financial Officer
Recent News
2023-12-23
2023-12-23
Company data provided by crunchbase