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Zoox · 3 weeks ago

Technical Program Manager, Manufacturing Training

Hayward, CA

Full-time

Onsite

Senior Level

$163K/yr - $196K/yr

5+ years exp

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. They are seeking a Technical Program Manager to support the training lifecycle for manufacturing roles, drive workforce competency development, and ensure technicians are trained to build, diagnose, and service vehicles safely and consistently.

Artificial Intelligence (AI)Autonomous VehiclesMachine LearningRoboticsTransportation

Responsibilities

Lead job analysis and competency design by developing role-based skill maps, certification levels, and capability matrices across all manufacturing teams

Define and oversee training content strategy, guiding technical writers, engineers, and SMEs in creating and maintaining SOPs, job aids, assessments, multimedia content, and simulation-based training

Ensure training accuracy and compliance by aligning all materials with the latest process updates, PFMEAs, quality requirements, work instructions, and safety standards

Develop and execute train-the-trainer programs, equipping leads and supervisors to deliver consistent, high-quality hands-on instruction; directly facilitate technical and instructional training sessions as needed

Analyze training gaps, process deviations, and quality issues, translating insights into updated training plans; establish KPIs, dashboards, and audit-readiness metrics to measure training effectiveness and operational impact

Manage a centralized training calendar and cross-facility coordination, ensuring scheduling across shifts and communicating program status, risks, and readiness to manufacturing and leadership teams

Qualification

Technical training programsCompetency frameworksSkill certification systemsProgram managementTraining content developmentWritten communicationVerbal communication

Required

Bachelor's degree in Engineering, Operations, Industrial Technology, Learning & Development, or related field

5+ years of experience in manufacturing, operations, training development, or technical program management

Proven experience building technical training programs, including competency frameworks, skill certification systems, and hands-on training delivery in manufacturing or engineering environments

Skilled in developing high-quality training content, such as SOPs, job aids, assessments, and multimedia learning materials

Strong program management skills with experience coordinating large-scale, cross-functional initiatives

Excellent written and verbal communication skills, including the ability to simplify complex technical processes into teachable content