Apply on Employer Site

Counseling In Schools · 3 weeks ago

People and Operations Coordinator

New York, NY

Full-time

Onsite

Entry, Mid Level

$65K/yr - $75K/yr

1+ years exp

Counseling In Schools (CIS) is a dynamic community-based organization focused on promoting the emotional and social growth of children. They are seeking a highly organized People and Operations Coordinator to manage daily operations, assist in talent management, and provide administrative support to ensure the organization operates efficiently.

Health CareHospitalMedicalMental HealthPersonal Health

Diversity & Inclusion

Hiring Manager

Cassandra Bacon, CSP

Responsibilities

Assist with the management of daily operations including coordinating with various departments to ensure smooth operations

Provide reports on the impact and efficiency of operational systems i.e., hr recruitment, service inquiries, etc and suggest platforms or procedures that increase efficiency

Assist COO with the development, implementation and coordination of operational procedures and policies to increase organizational efficiency and accuracy

Assist COO to create, monitor and analyze inter-departmental performance metrics and develop strategies to improve operations

Prepare operational reports and documents

Identify areas where improvements can be made in the organization, and contribute to innovation in operational processes

Represent COO with a high level of professionalism to outside constituents and internal departmental staff

Keep COO abreast of operational items that arise during the day, while executing good judgment regarding level of urgency

Manage and maintain COO calendar to ensure no conflicts or issues arise

Assist with the management of vendor relationships, including negotiating contracts and managing service delivery scheduling

Develop and manage operational budget

Accurately process expense reports on a weekly basis for COO

Assists with other duties as directed by COO

Assist in recruiting, hiring, and onboarding new staff, volunteers, and interns

Review resumes and applications, conduct initial screenings of candidates and perform reference checks

Coordinate and schedule interviews and provide necessary information to candidates

Oversee the NYC Public Schools clearance system (PETS) process and ensure compliance

Maintain constant updates on candidates in the recruitment pipeline

Engage in frequent coordination with the programming department on hiring needs

Maintain an updated candidate database

Manage verbal and email candidate communication throughout the recruitment process in a timely manner

Gather and provide feedback to candidates, ensuring a positive experience

Assist in new employee onboarding and orientation processes

Ensure completion of all pre-employment requirements by new hires

Ensure HR-related databases (e.g., HRIS) are updated and well-organized

Prepare and maintain HR and operational reports for leadership

Exhibit proactive communication and manage communications and correspondence between different departments and external parties

Anticipate and respond to administrative challenges that impact operational efficiency

Prepare in advance for meetings including document preparation and distribution, audio visual needs if required, establish Google Meets/Zoom links and ensure attendees are accounted for

Perform accurately and within established deadlines general administrative duties

Answer and return all phone calls and emails in a professional and timely manner

Qualification

Operations managementHR managementRecruitmentOnboardingMS Suite proficiencyG Suite proficiencyHRIS familiarityDetail-orientedCommunication skillsProblem-solvingCollaborative mindsetOrganizational skills

Required

Bachelor's degree in operations management or in a related field

1-3 years of experience in HR or operations management, preferably in a nonprofit setting

Two or more years of experience in providing operations or administrative support to executive level staff

Strong verbal and written English communication skills

Ability to take initiative to learn and have the ability to work independently

Highly organized, solution focused and self-motivated

Detail oriented

Organized with proven ability to successfully multitask, prioritize and take action with minimal direction and good judgment

Collaborative mindset and strong interpersonal skills

Ability to remain positive in high pressure situations

Demonstrates critical thinking, communication, and relationship-building skills

Exhibits a flexible, creative, and resourceful approach

Independent problem solver

Proficient in MS Suite, G Suite, Canva, and knowledge of modern program system platforms

Familiarity with HRIS and other people management software

Ability to report to our main office for a full-time position in midtown NYC (5 days per week)

Must be able to travel within NYC as needed

Preferred

Understanding of the complexities surrounding collaboration in an NYC community based organization (CBO) is a plus

Benefits

Paid Time Off (PTO): 30 plus days of PTO plus paid holidays which allows you to recharge and return to work refreshed and motivated.

Health Care Coverage: We understand the importance of your health and well-being. As part of our commitment, we provide a fully company-sponsored plan as well as other options for comprehensive healthcare coverage that includes medical, dental, and vision benefits, ensuring that you and your family have access to quality healthcare when needed.

Transit Check Program: To make your daily commute more convenient and cost-effective, we provide a transit check program that allows you to cover transportation expenses using pre-tax dollars. This benefit contributes to a greener and more efficient commute.

401(k) Plan: Planning for your future is essential. Our 401(k) plan enables you to save for retirement while benefiting from company contributions, ensuring financial security in your later years.

Life Insurance: Your peace of mind is paramount. We offer life insurance coverage to provide financial support for your loved ones in the event of unforeseen circumstances, demonstrating our commitment to your family's well-being.

Referral Bonuses: We all have friends in our field of work. Refer a friend or colleague to work at CIS and receive a bonus once they join our team!