Culture Amp · 1 day ago
Director, Solutions Engineering
Chicago, IL
Contract
Onsite
Director/Executive
$220K/yr - $260K/yr
8+ years expCulture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. As the Solutions Engineering Director, you will establish and scale the global Solutions Engineering function, leading a team focused on delivering customer-centric solutions and driving measurable outcomes.
AnalyticsEnterprise SoftwareHuman ResourcesSaaS
Responsibilities
Hire, onboard, and manage a team of Solutions Engineers with a mix of technical and consultative expertise
Define clear roles and responsibilities, ensuring alignment with cross-functional partners (Sales, Product, and Customer Success)
Provide ongoing coaching and development opportunities to help team members excel in their roles
Partner with Sales to lead complex, tailored product demos and value discovery workshops for enterprise and mid-market prospects
Act as a trusted advisor, aligning customer needs with Culture Amp’s solutions while demonstrating our competitive differentiation
Collaborate with Customer Success to ensure a seamless transition from pre-sales to implementation, focusing on measurable outcomes and quick wins
Develop foundational assets, including discovery frameworks, onboarding plans, and playbooks for scalable and repeatable success
Create vertical-specific value propositions, technical demonstrations, and customer success stories tailored to strategic markets
Certify Account Executives on self-service demo capabilities for smaller accounts while maintaining a focus on complex enterprise engagements
Establish and track KPIs such as time to value, customer retention rates, close rates, and customer lifetime value
Leverage data-driven insights from customer engagements to inform opportunities for product improvement and innovation, creating a feedback loop with the Product team
Partner with Product to influence roadmap by aligning customer feedback with strategic GTM priorities
Lead pilot initiatives for strategic accounts and vertical-specific GTM campaigns, iterating on feedback to optimize results
Build and maintain a repository of technical documentation, best practices, and enablement materials
Ensure proper solution scoping for implementation, aligning technical integrations to increase customer stickiness
Partner with Revenue Operations to prioritize accounts, leveraging tools like 6Sense for strategic targeting
Qualification
Required
8+ years of experience in a Solutions Engineering or related role, preferably within the HR technology space
Demonstrated expertise in Performance Management, Engagement, and People Analytics, including data flows, orchestration, and integrations
Proven ability to lead customer-facing technical discussions and tailor solutions to enterprise needs
Strong leadership skills with experience managing or mentoring team members
Exceptional ability to simplify complex technical problems and translate them into business value
Experience working in a pre-sales environment, including RFP processes and executive presentations
Passion for innovation and continuous improvement in customer-centric solutions
Benefits
Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
Programs, coaching, and budgets to help you thrive personally and professionally
Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
Team budgets dedicated to team building activities and connection
Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
Extended year-end breaks: An extended refresh period at the end of year
Excellent parental leave and in work support program available from day 1 of joining Culture Amp
5 Social Impact Days a year to make a positive impact on the community outside of work
MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
Medical insurance coverage for you and your family (Available for US & UK only)
Company
Culture Amp
Culture Amp is an employee analytics platform that specializes in staff surveying and analytics.
501-1000 employees
H1B Sponsorship
Culture Amp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageTotal Funding
$257.46MKey Investors
HSGBlackbird VenturesSapphire Ventures
2021-07-29Series F· $100M
2019-09-03Series E· $81.16M
2018-07-19Series D· $40M
Leadership Team
Didier Elzinga
Founder & CEO
Cynthia Taylor
Senior Vice President, Customer Experience
Recent News
Index Ventures
2025-12-08
2025-12-03
Company data provided by crunchbase