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Augment Professional Services · 1 day ago

Technical Trainer

New Orleans, LA

Full-time

Onsite

Mid Level

Augment Professional Services is seeking a Technical Trainer to provide training on various products including steam turbines and centrifugal compressors. The role involves developing training programs, delivering training sessions, and maintaining training materials to ensure effective knowledge transfer to both employees and customers.

Management Consulting

Responsibilities

Provide Technical Training on products, including:

Steam turbines

Centrifugal compressors

Lube & seal systems

Hot gas expanders

Deliver training:

Internally to EEE employees

Occasionally externally to customers

Develop and maintain training programs by creating high-quality training content that can be used both internally and externally

Enable EEE to:

Offer a broader range of training programs to the market

Provide improved training to employees

Be responsible for:

Updating and designing training materials

Conducting training for customers and employees

Coordinating site training classes for repair center employees

Acquire an understanding of:

EEE organization

Product lines

Procedures

Service facilities

Manufacturing facility and methods

Continually update training materials to reflect improvements or changes in product lines, including:

Presentations

Manuals for all EEE products

Work internally with Technical Service Engineers to understand training needs

Help design new training courses and modify existing courses for improved impact

Create ideas and materials that effectively communicate knowledge while maintaining customer attention

Determine appropriate depth of material coverage to maximize training effectiveness within the allotted time

Evaluate, justify, and order new models to support training programs

Photograph equipment, parts, and classes for training advertising and materials

Update training materials, including:

PowerPoint presentations

Manuals

Review Service Engineering Bulletins to identify technical training issues

Track repair center employee training records and continuously update completion records

Ensure all training documentation is maintained for audit purposes

Conduct semi-annual reviews of repair center employee records to identify training deficiencies and schedule corrective actions

Qualification

Rotating equipment trainingTraining program developmentClassroom presentation trainingPowerPointMS WordExcelProject managementVerbal communicationWritten communicationOrganizationComputer usageLotus NotesEEE products

Required

BS degree in Engineering or equivalent experience in rotating equipment training activities

Strong background in rotating equipment is required

Experience in: Training, Program development, Project management

Strong skills required in: Verbal and written communication, Organization, Computer usage

Computer experience should include: PowerPoint, MS Word, Excel, Lotus Notes

Familiarity with EEE products is expected

Ideal candidate must possess sufficient technical or mechanical ability to: Grasp complex ideas, Organize them into easily understood presentations, illustrations, and/or written descriptions

Classroom presentation training ability is mandatory