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ATS Corporation · 20 hours ago

Applications Engineering Specialist - Service

Rolling Meadows, IL

Full-time

Onsite

Mid, Senior Level

$72K/yr - $85K/yr

5+ years exp

ATS Life Sciences Chicago is seeking a proactive and detail-oriented Applications Engineering Specialist – Service to join their team. In this role, you'll be a key player in creating exceptional customer experiences by developing service proposals, delivering accurate RFQs, and managing opportunities through our CRM system (Salesforce).

Industrial Automation

H1B Sponsor Likely

Responsibilities

Deliver detailed service quotations and RFQs for all service product offerings

Manage your opportunity pipeline in Salesforce and provide accurate, timely updates

Proactively connect with current and potential customers to identify service needs and highlight the value of our offerings

Collaborate with regional and divisional service leaders to plan customer visits and develop commercial packages

Support customer satisfaction initiatives through survey triage and follow-ups

Contribute to service process improvements and help drive simplification efforts

Assist with collections related to outstanding service invoices, as needed

Stay informed of new service offerings and participate in commercial/training meetings

Leverage CRM, ERP, and other tools to drive efficiency and resolve customer concerns

Ensure all activities align with the ATS Code of Conduct

Qualification

Sales experienceCRM (Salesforce)Microsoft OfficeCustomer serviceCommunication skillsAttention to detailTime management

Required

Associate degree or higher

Five (5) years' sales experience in a technical service/parts environment

A proven ability to consistently achieve performance targets

Ability to accurately document and record customer information

Excellent verbal and written communication skills, attention to detail, strong customer service and interpersonal skills

Ability to work independently, multitask and manage one's time

Previous experience with Microsoft Office suite

Benefits

Compensation for hours worked over 45

Paid time off (PTO)

Employee incentive bonus program

Comprehensive benefits (including health, dental vision and employee assistance program)

A wellness reimbursement

Tuition reimbursement

Annual paid volunteer day off

401K with employer match

Optional employee share purchase program

Company

ATS Corporation

Glassdoor3.8

HELPING ADVANCE THE FUTURE ATS is an industry leader in planning, designing, building, commissioning and servicing automated manufacturing and assembly systems — including automation products and test solutions — for a broadly-diversified base of customers.

Founded in 1978

Cambridge, ON, CA

5001-10000 employees

http://www.atsautomation.com

H1B Sponsorship

ATS Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (1)