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United Concordia Dental · 3 weeks ago

Associate Account Support Analyst

Erie-Meadville Area

Full-time

Onsite

New Grad, Entry Level

$19.27/hr - $26.88/hr

0+ years exp

United Concordia Dental is a company that provides account support activities associated with the implementation and administration of groups and accounts. The role involves assisting with benefit implementation tasks, resolving benefit inquiries, and managing relationships with clients and core partners.

DentalFinancial ServicesHealth CareHealth InsuranceInsurance

Responsibilities

Load and maintain group information and benefit files

Interact and provide support activities to Account Managers (For UCD Accounts Support Analysts are account managers for all small market clients. May also be involved with managing all aspects of relationships with core partners.)

Resolve benefit inquiries received from Account Managers, producers, sales reps and small market clients. May coordinate meetings, projects, implementations with clients and core partners

Handle error management and ensure files are corrected

Analyze/coordinate the implementation of new products, group changes, benefit enhancements, non-standard benefits and activities related to mass updates

Other duties as assigned or requested