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Concorde Career Colleges · 1 day ago

Financial Aid Advisor - CCC

Jacksonville, FL

Full-time

Hybrid

Entry Level

1+ years exp

Concorde Career Colleges is dedicated to providing quality education and support to students. The Financial Aid Advisor is responsible for guiding students and families through the financial aid process, evaluating eligibility, advising on funding options, and ensuring compliance with regulations.

Higher Education

Responsibilities

Provide one-on-one counseling to students and families regarding financial aid options, application processes, and eligibility requirements

Assist in the completion of financial aid forms, including the Free Application for Federal Student Aid (FAFSA), the Master Promissory Note, and other institutional documentation

Offer guidance on budgeting, financial literacy, and loan repayment strategies

Evaluate and process financial aid applications in accordance with federal, state, and institutional policies

Determine student eligibility and award financial aid packages, including grants, scholarships, loans, and work-study programs

Monitor and verify documentation for accuracy and compliance

Stay informed about changes in federal, state, and institutional financial aid regulations

Facilitate financial aid practices that meet compliance standards and maintain accurate records

Prepare and submit required reports to governing agencies

Understand and comply with all applicable Federal regulations/procedures per the annual Federal Handbook

Collaborate with other departments to support student success and resolve financial aid-related issues

Conduct workshops, presentations, and outreach activities to educate students and families about financial aid opportunities

Conduct entrance interviews and exit interviews as required by Federal regulation

Maintain accurate records of student interactions and financial aid determinations using appropriate software systems

Generate reports and analyze data to identify trends and improve processes

Other duties as assigned

Qualification

Financial aid regulationsFinancial aid systemsMicrosoft Office SuiteCustomer service experienceData entryCommunication skillsProblem-solving skillsActive listening

Required

High School diploma (or GED) (required) and one (1) year experience working in financial aid - or - Associate degree in relevant field (preferred)

Minimum of one (1) year of experience performing data entry and professional customer service experience (required)

Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed

Proficiency with Microsoft Office Suite

Work effectively with diverse populations and build rapport with students and families

Accurately interpret and apply financial aid regulations

Explain complex financial aid concepts in a clear and accessible manner

Adapt to changing regulations, technologies, and institutional priorities

Able and willing to communicate, think, learn, and reason

Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks

Safely ambulate and/or maneuver when on-site at Company locations

Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility

Ability to use good judgment, problem-solving and decision-making skills

Ability to maintain confidentiality and manage sensitive information with discretion

Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously

Ability to gain, understand and apply information and data as it relates essential functions of the position

Ability to foster long-term relationships with stakeholders

Preferred

Associate degree in relevant field

One (1) year of experience in a proprietary online higher education environment

Knowledge of federal and state financial aid regulations and policies

Proficiency with financial aid systems (e.g., Anthology, PowerFAIDS)

Benefits

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)

Retirement Matching: 50% match on the first 6% of your contributions after 90 days

Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

Competitive Insurance: Health, vision, and dental coverage for you and your dependents

Pet Insurance: Competitive coverage for your furry family members through ASPCA

Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Company

Concorde Career Colleges

Glassdoor3.6

At 17 campuses nationwide, Concorde prepares committed students for successful employment in a rewarding health care profession through high-caliber training, real-world experience and student-centered support.

Founded in 1983

Kansas City, Missouri, USA

1001-5000 employees