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State of Florida · 3 weeks ago

GOVERNMENT OPERATIONS CONSULTANT II - 40010013

Jacksonville, FL

Full-time

Onsite

Mid Level

$45K/yr - $65K/yr

The State of Florida's FloridaCommerce is dedicated to supporting the state's economy and workforce. The Government Operations Consultant II will implement statutory requirements for E-Verify and property ownership programs, providing compliance support and conducting enforcement actions.

Government Administration

Responsibilities

Receive, log, and track reports of violations of ss. 448.09, 448.095, 692.203, and 692.204, F.S., and conduct preliminary due diligence inquiries

Draft and send communications regarding the compliance inquiry and the rights and responsibilities of the business owner, property owner, or other responsible party

Adhere to the applicable program workflow through the duration of the case to ensure preparation for enforcement actions, including independent research, review, and audit of all documentation received, subsequent documentation requests, and required notices to the responsible party

Update and maintain all case information, records, and actions in the appropriate systems

Coordinate and conduct independent research and analysis

Prepare and present findings-based reports and summaries to agency leadership, partners, and stakeholders

Analyze and provide additional investigative leads and recommendations when appropriate

Coordinate with other state agencies for investigative, regulatory, and enforcement needs

Assemble and arrange documents for trial purposes and provide court testimony regarding violations of ss. 448.09, 448.095, 692.203, and 692.204, F.S

Maintain awareness of new information sources, relevant policy developments, and technical solutions

Exercise independent judgment, problem solving and organizational techniques to ensure completeness and accuracy of data

Perform other related duties where appropriate or as requested

Qualification

Statutory knowledgeData analysisCustomer serviceMicrosoft OfficeProblem-solvingEffective communicationTeam collaborationOrganizational skillsConfidentiality

Required

Knowledge of and ability to apply applicable statutes, rules, regulations, policies and procedures

Knowledge of the principles and ability to provide effective customer service

Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document workflow, and other activities for the improvement of team processes and practices

Ability to deal with the public in a tactful, courteous and effective manner

Ability to communicate clearly, effectively, and professionally in individual and group settings, both verbally and in writing

Ability to establish and maintain effective working relationships and work effectively as part of a team

Ability to work independently by planning, organizing and coordinating work assignments

Ability to utilize problem-solving techniques

Ability to organize data in logical formats for reports, documents, other written materials, and verbal presentation

Ability to effectively use common business applications to include Microsoft Office

Ability to maintain confidentiality of information

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records