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Sysco · 20 hours ago

Inside Sales (Mandarin speaker)

St Paul, MN

Full-time

Onsite

Entry Level

1+ years exp

Sysco is a leading foodservice distributor, and they are seeking an Inside Sales representative who is fluent in Mandarin. The role focuses on account penetration and customer satisfaction through sales activities, while working primarily from a local facility with minimal travel requirements.

Electrical DistributionFood and BeverageFood DeliveryHealth CareHospitalityLogisticsMarketingMeat and PoultryRestaurantsSales

Responsibilities

Performs sales activities for assigned customer base and provides customer support from local OpCo facility

Conducts outbound calls to external customer base

Responsible for penetrating and growing market share of assigned accounts

Responsible for increasing customer retention

Sells, via the phone and other media, all major product categories through the presentation of new products, services, ideas, uses and applications in an effort to meet all established sales and profit objectives

When necessary, performs merchandising research of product discounts, product services information, special offers and/or company promotions

Maintains, product information and prices, merchandising materials, call lists and lead lists to enhance sales activities through planning activities based on accurate and precise information

Completes and up-dates all applicable sales forms and call reports to ensure a complete and timely flow of sales information

When possible, sells excess and/or obsolete inventory items, as identified, through special customer contacts and sales techniques in an effort to reduce product waste and unsatisfactorily high inventory levels

Works with Sysco specialists, manufacturing representatives and brokers in supporting company promotions or obtaining information on products or services

Attends and participates in informational seminars, learning based meetings and other sessions in an effort to advance individual knowledge of sales techniques, product specifications and department functions

Attends all department sales meetings, as scheduled and participates in other activities as requested. Reports on industry and market competition as requested and assists with reviewing inventory levels

Promotes positive working relationships with all internal and external customers

Drives personal vehicle to customer accounts, conventions, company meetings, etc

Provides reports, programs, and campaigns that support the marketing plan

Performs related duties as assigned

Qualification

Customer serviceSales techniquesMandarinInterpersonal skillsOral communicationWritten communicationTechnical skillsBusiness acumenPlanning/Organizing

Required

Ability to maintain or improve relationship between customer and Sysco

Working knowledge of all product categories sold to drive penetration of existing accounts

Strong telephone communication skills

Strong interpersonal skills

Some knowledge of salesmanship techniques; marketing principles and product lines sold by Sysco; necessary inter-department communications related to certain sales, credit, and customer service activities; Sysco credit terms and general finance terminology/concepts; book-keeping activities

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence

Ability to effectively present information and respond to questions in one-on-one and small group situations to customers, clients, managers and other employees of the organization

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's

Ability to perform these operations using units of American money and weight measurement, volume, and distance

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Ability to deal with problems involving a few concrete variables in standardized situations

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

Fluent in English and one of the following languages; Mandarin, Cantonese, Vietnamese, or Hindi

Preferred

1 -2 years in a customer service level or foodservice position

Valid driver's license with a “clean” driving record (including: no single DUI in the last 3 years and no multiple DUIs within the last 7 years)

Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required