Dominican University · 1 month ago
Associate Director of Financial Aid
Dominican University is a Catholic, comprehensive teaching university located in River Forest, a suburb of Chicago. The Associate Director of Financial Aid will provide leadership to the Office of Financial Aid, overseeing business processes, enhancing efficiencies, and managing data exchanges with various databases.
Education
Responsibilities
Serve as the leader of the unit when the Executive Director of Financial & Student Enrollment Services is not present
Supervises multiple staff members
Provides leadership, management, and mentoring to members of the department
Leads and co-leads the creation and implementation of strategic initiatives for the department
Serve as a key member of enrollment management staff in increasing enrollment and retention
Oversee the operation, configuration, upgrading, testing, and development of the University's Financial Aid student information system, PowerFAIDS
Responsible for leading and coordinating the annual parameter roll and migration of student records to a new award year, modifying packaging algorithms, and developing quality controls
Manages the setup and monitors scheduled jobs, executes manual jobs, and is responsible for scheduling or generating batch email communications
Responsible for maintaining all internal and external data interfaces, data reporting, as well as the set-up and maintenance of the PowerFAIDS financial aid management system
Manages the daily data exchange between PowerFAIDS and federal, state, private, and internal databases including, but not limited to, Federal Student Aid Internet Gateway (SAIG), federal Common Origination and Disbursement (COD), College Board, and university databases (Banner, Slate, OnBase, etc.)
Collaborate with the University's Department of Information Technology Services (ITS) to troubleshoot software issues and data integration issues, assist with financial aid systems planning, and develop queries and reports
Responsible for managing and running technical processes that support the administration of financial aid awards and disbursements
Serves the vital role of primary compliance contact for all financial aid policies and procedures working closely with the Executive Director to ensure accuracy and timeliness
Strategically plans, prepares and delivers training sessions on all financial aid systems to the department, centers, and other staff as on a regular basis and as needed
Manages the reconciliation of Title IV aid which includes the Federal Pell Grant, SEOG, and Federal Work-study
Oversees and is responsible for the reconciliation of the Illinois state grant programs
Evaluate student financial aid applications and records with accuracy, runs and monitors reports, and resolves data discrepancies through internal audits
Determine financial aid packages for undergraduate, transfer, post-baccalaureate, certificate and graduate students
Help ensure compliance with federal and state regulations, and institutional policies and procedures
Prepare for and participate in enrollment events such as open houses, information sessions, and orientations
Stay current on state, federal and institutional regulations
Perform other duties as requested, delegated or assigned by supervisor
Qualification
Required
Bachelor's degree
Five years or more of experience in a Financial Aid department (Private University is a plus)
Background in functional student financial aid processing
Ability to work independently and within a team
Ability to lead and manage others
Experience with a financial aid management system, preferably PowerFAIDS
Strong organizational skills and the ability to multitask with accurate attention to detail
Ability to build relationships internally and externally
Strong verbal and written communication skills
Preferred
Master's degree
Experience with Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)
Experience with a university Student Information System
Bilingual Spanish/English
Familiarity with financial leveraging principles
Benefits
Comprehensive health, dental, and vision insurance
Retirement plan with employer matching contributions
Professional development opportunities
Tuition remission for employees and their dependents
Flexible spending accounts (FSA)
Generous paid time off (PTO)
Company
Dominican University
Dominican University is a school in River Forest.