Columbia University Irving Medical Center · 3 weeks ago
Revenue Cycle Outsourcing Coordinator (Vendor Management)
United States
Full-time
Remote
Mid Level
$66K/yr - $75K/yr
3+ years expColumbia University Irving Medical Center is seeking a Revenue Cycle Coordinator (Outsourcing) to oversee and coordinate outsourcing initiatives. This role involves ensuring compliance with vendor agreements, monitoring performance, and managing receivables referred to outside vendors.
MedicalTrainingUniversities
Responsibilities
Coordinates revenue cycle vendor activities including the review of work effort reallocations, and monitoring vendor achievement in alignment with approved timetables
Monitors the priority matrix and ensures timely completion of key tasks, including, but not limited to, overturning denials and adjustments
Oversees the inflow of work to vendors to ensure assigned work is completed effectively and within the agreed-upon timelines as outlined in vendor agreements
Evaluate workflow and communication effectiveness to ensure departmental needs are met and revenue cycle vendor-related objectives are executed
Collaborates with vendors, internal teams, and departments to resolve discrepancies and conduct root cause analysis to promote continuous improvement of workflows, PnP, and SOPs
Assists in the creation and execution of onboarding and training activities under the direction of the Manager, including but not limited to conducting workshops and drafting materials such as job aids
Support the management of vendor system access and training
Assists with the review, audit, and preparation of vendor invoices for payment and submission for approval
Monitor work queue inventory, rates of collection, and potential backlog and make data-driven recommendations to leadership
Evaluates work queues to ensure the capture of appropriate activities and analyzes inflow for issues and trends. Partners with appropriate experts, such as IT, to bring issues to resolution
Utilizes technology to conduct reports, complete analysis, and conduct recurring audit of quality and quantity of work based on established key performance indicators and targets
Reviews vendor performance metrics and escalates issues to ensure alignment with established service level agreements
Prepares reports on referrals, contingency fees, and aging of receivables activities/operations (e.g. operational efficiencies)
Prepares denial reports, highlights trends, and gathers relevant documentation
Reviews, understands, and communicates payer industry standards, policies, and other changes. Stays appraised of payer process changes
Serves as subject matter expert to support troubleshooting
Collaborates with clinical departments and vendor(s) to establish effective communications to further the efficiency of the revenue cycle process
Contributes individually or as part of a team towards achieving established organizational goals across all Revenue Cycle units
Collects and evaluates data to identify trends and gaps across Revenue Cycle processes. Uses analysis to make recommendations for improvements and optimization
Provides guidance and onboarding support to vendors and new/junior staff
Fosters vendor professionalism and performance with training and feedback
Maintains a good working relationship with vendors, departmental partners, and CRO colleagues
Practices exceptional customer service in interactions with patients, physicians, department staff, and all stakeholders
Conforms to all applicable HIPAA, Billing Compliance, and safety policies and guidelines
Other tasks and duties as assigned with the scope of practice
Qualification
Required
Requires bachelor's degree or equivalent in education and experience
Minimum of three (3) years related experience in a physician billing or third-party payor environment
An equivalent combination of education and experience may be considered
Demonstrated skills in revenue cycle in healthcare
Excellent verbal and written communication skills
Intermediate to advanced level proficiency in Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs
Must be a motivated individual with a positive and exceptional work ethic
Must successfully complete systems training requirements
Preferred
Knowledge of Epic
Experience in overseeing vendors and inflow of work
In-depth understanding of revenue cycle analytics
Company
Columbia University Irving Medical Center
Columbia University Irving Medical Center is a clinical and educational enterprise that offers medical, dental, and nursing services. It is a sub-organization of Columbia University.
10001+ employees
H1B Sponsorship
Columbia University Irving Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (433)
2024 (353)
2023 (333)
2022 (370)
2021 (283)
2020 (221)
Funding
Current Stage
Late StageLeadership Team
D
Donna Lynne
Senior Vice President and COO
Recent News
2025-10-17
2025-10-06
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